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Marco Veen, seasoned professional with extensive experience in process management, interim management, and change management, brings a unique blend of skills and expertise to the table. With a strong educational foundation in Bestuurskunde/Politics from Leiden University and a Bachelor of Science (BS) in European Studies/Politics from Haagse Hogeschool/TH Rijswijk, Marco has developed a versatile skill set that enables him to navigate complex organizational landscapes. Throughout his career, Marco has held various roles, including Hoor- en Beslismedewerker at the Ministerie van Justitie en Veiligheid, where he honed his skills in process management, information management, and change management. His experience as a Taalcoach (vrijwilligerswerk) at VluchtelingenWerk Nederland and a Kwaliteitsspecialist Distributie at OHRA/Delta Lloyd further solidified his expertise in these areas. Marco is proficient in multiple languages, including Dutch, and holds certifications in Wft Schade and Wft Basis. His proficiency in Prince2, ITIL, and Management Consulting enables him to drive business growth and improve organizational efficiency.

Credentials

  • Wft Schade
    -
    Jan, 2010
    - Apr, 2026
  • Wft Basis
    -
    Jan, 2009
    - Apr, 2026

Experience

    • Op zoek naar een nieuwe uitdaging
      • Jan 2021 - Jan 2021

  • Immigratie- en Naturalisatiedienst (IND)
    • Zevenaar, Provincie Gelderland, Nederland
    • Hoormedewerker
      • Jun 2019 - Jan 2021
      • Zevenaar, Provincie Gelderland, Nederland

    • Klassenassistent
      • Jan 2018 - Apr 2019
      • Accra

    • Netherlands
    • Government Administration
    • 700 & Above Employee
    • Hoor- en Beslismedewerker
      • Oct 2014 - Sep 2017

    • Hoor- en Beslismedewerker
      • Oct 2014 - Sep 2017

    • Taalcoach (vrijwilligerswerk)
      • Sep 2014 - Oct 2014

    • Netherlands
    • Insurance
    • 400 - 500 Employee
    • Opleidingsdeskundige/Trainer/Coach
      • Sep 2008 - Feb 2014

    • Kwaliteitsspecialist Distributie
      • Aug 2006 - Sep 2008

    • Tekstmanager
      • Jan 1999 - Aug 2006

      Eindverantwoordelijk voor alle schriftelijke niet-commerciële uitingen

    • Correspondent & klachtenafhandelaar OHRA
      • Dec 1997 - Jan 1999

      Verantwoordelijk voor de schriftelijke afhandeling van klantvragen alsook voor de afhandeling van (directie-)klachten

Education

  • 1994 - 1997
    Leiden University
    Bestuurskunde/Politics
  • 1990 - 1994
    Haagse Hogeschool/TH Rijswijk
    Bachelor of Science (BS), European Studies/Politics
  • 1988 - 1990
    Breda University of Applied Sciences

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