Bio
Credentials
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How to Find and Use Your Strengths
LinkedInMar, 2023- Apr, 2026 -
Developing Managers in Organizations
LinkedInOct, 2022- Apr, 2026 -
Leadership Mindsets
LinkedInOct, 2022- Apr, 2026 -
Developing Executive Presence
LinkedInMay, 2022- Apr, 2026 -
Customer Service: Serving Customers Through Chat and Text
LinkedInMar, 2022- Apr, 2026 -
Building Resilience
LinkedInOct, 2021- Apr, 2026 -
Excel: Lookup Functions in Depth
LinkedInOct, 2021- Apr, 2026 -
How to Make Strategic Thinking a Habit
LinkedInOct, 2021- Apr, 2026 -
Communicating in the Language of Leadership
LinkedInSep, 2021- Apr, 2026 -
Empathy for Sales Professionals
LinkedInApr, 2021- Apr, 2026
Experience
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Glory Global Solutions ( South Asia) Pvt Ltd
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Mumbai Area, India
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Account Receivable Manager
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Sep 2019 - Present
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Mumbai Area, India
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Barco
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Mumbai
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Manager - west Zone
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Aug 2017 - Aug 2019
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Mumbai
Business Development Activity of West Zone
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Banking Automation Services & Solution LLP ( BASS)
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Mumbai Area, India
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A.V.P.
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Jun 2015 - Jul 2017
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Mumbai Area, India
Banking Automation Solution Services is a B2B IT Solution provider. Our focus is the Banking Industry, specialising in providing ATM and banking automation maintenance services. We are here to meet the increasing needs and challenges facing the Managed Service Providers (MSP). BASS is incorporated with the aim of providing professional services by deeply and proactively understanding the unique requirements of our client across any possible functional (IT) area. At BASS, we understand that our clients have commitments to their customers. Our innovative solutions and exemplary services will be in tandem not only with these commitments but also with the economics of delivering them. BASS addresses the diverse needs of the ITES and ATM maintenance services. BASS offers the following process-driven and result-oriented services: • SLM – SECOND LEVEL MAINTENANCE• SITE AUDIT & INSTALLATIONS • FLM – FIRST LEVEL MAINTENANCE BASS core values include a commitment to customer delight. This, we believe, will give our clients the winning edge in the present market scenario of intense competition. At BASS, we strive to create strategic partnerships with our clients to deliver excellence in every aspect of their business. Please call us to experience the value-addition and benefit from the simple solutions delivered by BASS.
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National Service Manager
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Oct 2014 - Mar 2015
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Mumbai
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National Service Manager
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Feb 2013 - Sep 2014
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DGM - Customer Support
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May 1997 - Feb 2013
Spearheading a highly motivated team of 192 Service Engineers including Branch Maintenance Managers and Zonal support Managers pan India. Organize technical Trainings for the new Products as well as existing products. Distinction of launching and positioning the New Products. Registered company’s presence in the market by giving demonstrations, participating in tenders and enrolling the company as the official supplier of all machines in banks. Responsible for clients and bagging prestigious accounts viz. UBI, BOI, Axis, HDFC, BNP, HSBC, ICICI Bank etc and significantly adding to the profitability levels. Played a major role in devising and implementing innovative promotional strategies to enhance market reach viz. Road Shows....... Pioneer in starting the Customer Relationship Program by sending Direct Mailers on Products, Technology Innovations. Procurement Planning of Spares& Consumables Finding out DEDICATED service personnel with the right TRAITS at branch level, as they are the most crucial link. To maintain and improve our quality of service such people needs to be repositioned to make them as face of our service in consultation with BMM & BM.
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Education
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1990 - 1994Thane
Bachelor's degree, Electronice -
M.K,nakha High School
10th
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References
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