Bio
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Topline AI
Maggie Guzmán is a seasoned energy efficiency consultant with 7+ years of experience in Northern California, holding a degree in Accounting and Business/Management from San Jose City College. She excels in project management, customer service, and utility rate analysis, with expertise in Salesforce.com and Microsoft PowerPoint.
Credentials
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CPR
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Experience
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United States
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Utilities
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700 & Above Employee
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Expert Customer Success Manager
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Sep 2023 - Present
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Sr. Customer Relationship Manager
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Sep 2016 - Present
Energy efficiency consultant for commercial, industrial, and agricultural customers in Northern California. Problem solve and manage various billing, new construction, renewable energy, and demand response projects.
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Senior Customer Success Manager
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Sep 2019 - Dec 2023
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United States
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Utilities
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700 & Above Employee
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Account Manager
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Sep 2006 - Sep 2016
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Rotational Team Lead
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Oct 2005 - Sep 2006
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Meter Reader
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Sep 2003 - Oct 2005
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Customer Service Representative
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Jul 2001 - Sep 2003
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American Airlines
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San Jose International Airport
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Ticket/gate agent
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Jan 2000 - Jul 2001
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San Jose International Airport
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UPS
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Sunnyvale, California
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customer counter supervisor
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Jan 1998 - Dec 1999
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Sunnyvale, California
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Macy's
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Valley Fair Mall, San Jose
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Sales Associate
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Jun 1996 - Jun 1998
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Valley Fair Mall, San Jose
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ADP
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Santa Clara, California
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Data Entry
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Jan 1997 - May 1998
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Santa Clara, California
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Education
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2004 - 2006San Jose City College
Associate's degree, Accounting and Business/Management
Suggested Services
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Industry Focus. “Energy and Utilities”
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References
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