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Maggie Guzmán profile image

Maggie Guzmán

Expert Customer Success Manager at Pacific Gas and Electric Company
Intro Book
Energy efficiency consultant delivering projects in Northern California.
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Location
Marysville, California, United States, US
Languages
  • Spanish Full professional proficiency
Skills
  • Energy Efficiency
  • Renewable Energy
  • Consulting
  • Customer Service
  • Utility Rate Analysis
  • Show all
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Bio

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Maggie Guzmán is a seasoned energy efficiency consultant with 7+ years of experience in Northern California, holding a degree in Accounting and Business/Management from San Jose City College. She excels in project management, customer service, and utility rate analysis, with expertise in Salesforce.com and Microsoft PowerPoint.

Credentials

  • CPR
    -

Experience

  • Pacific Gas and Electric Company
    • United States
    • Utilities
    • 700 & Above Employee
    • Expert Customer Success Manager
      • Sep 2023 - Present

    • Sr. Customer Relationship Manager
      • Sep 2016 - Present

      Energy efficiency consultant for commercial, industrial, and agricultural customers in Northern California. Problem solve and manage various billing, new construction, renewable energy, and demand response projects.

    • Senior Customer Success Manager
      • Sep 2019 - Dec 2023

  • Pacific Gas and Electric Company
    • United States
    • Utilities
    • 700 & Above Employee
    • Account Manager
      • Sep 2006 - Sep 2016

    • Rotational Team Lead
      • Oct 2005 - Sep 2006

    • Meter Reader
      • Sep 2003 - Oct 2005

    • Customer Service Representative
      • Jul 2001 - Sep 2003

  • American Airlines
    • San Jose International Airport
    • Ticket/gate agent
      • Jan 2000 - Jul 2001
      • San Jose International Airport

  • UPS
    • Sunnyvale, California
    • customer counter supervisor
      • Jan 1998 - Dec 1999
      • Sunnyvale, California

  • Macy's
    • Valley Fair Mall, San Jose
    • Sales Associate
      • Jun 1996 - Jun 1998
      • Valley Fair Mall, San Jose

  • ADP
    • Santa Clara, California
    • Data Entry
      • Jan 1997 - May 1998
      • Santa Clara, California

Education

  • 2004 - 2006
    San Jose City College
    Associate's degree, Accounting and Business/Management

Suggested Services

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Industry Focus. “Energy and Utilities”

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