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Lisa Gilbert is a seasoned professional with extensive experience in leadership, human resources, and restaurant management. She has worked in various roles, including Student, Chef/Owner, Seasonal Food and Beverage Supervisor, and Office Manager. Gilbert holds a Bachelor of Arts degree in History and Interdisciplinary Celtic Studies from the University of Alaska Fairbanks, as well as a Master of Applied Behavioral Science from Argosy University. She is certified in Emergency Medical Technology/Technician (EMT Paramedic) and holds various other certifications. Lisa Gilbert is a skilled leader with expertise in hiring, team building, and retail management. Her experience in restaurant management has equipped her with strong skills in purchasing, data entry, and sales. Gilbert is fluent in Spanish and French, and has a strong background in human resources, including recruitment, training, and employee relations. With her extensive experience and education, Lisa Gilbert is a versatile professional with a unique blend of skills and expertise.

Credentials

  • TAPS
    AK CHARR
    Aug, 2016
    - Apr, 2026
  • First Aid for Healthcare Providers
    American Red Cross
    Jun, 2016
    - Apr, 2026
  • Emergency Medical Technician
    National EMT Registry
    Mar, 2012
    - Apr, 2026

Experience

  • University of Alaska Fairbanks
    • Fairbanks, AK, Glasgow, UK
    • Student
      • Jun 2017 - Present
      • Fairbanks, AK, Glasgow, UK

    • Chef/Owner
      • Oct 2016 - Present
      • Fairbanks, AK

    • Seasonal Food and Beverage Supervisor
      • Apr 2016 - Sep 2016
      • Fairbanks, AK

      Insure the highest quality food and beverage presentation and service, while maximizing the potential profitability through established service standards and controls.+ Supervise staff in all aspects of the day to day restaurant operations and service; ensure that orders are accurately prepared and delivered timely according to service sequence standards+ Maintain procedures and controls to generate business and meet the Company's customer satisfaction and financial goals+ Training of Food and Beverage staff+ Carry out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations

  • B&B Inc
    • Spring Lake, NC
    • Seasonal Event Staff / Sous Chef
      • Sep 2012 - Dec 2015
      • Spring Lake, NC

      +Ensure exemplary guest service through all forms of banquet service, carving stations, bartending, running food during events, buffets, plated, replenishing product and supplies in compliance with event standards.+Ensure that events are properly equipped and executed by transporting, pulling, setting up and breaking down, as well as clean/restock and returning equipment to designated storages in compliance with event standards and instructions.+Prepare and execute event menus at the highest quality standards.

  • USO
    • Fort Hood, TX
    • Center/Event Staff - Administrative Support
      • Oct 2012 - May 2014
      • Fort Hood, TX

      +Provide World class service to Active duty military members & their families, as well as supplemental support to all Veterans (Nat Guard/Res/Retired) as services available. +Administrative support to Center Operations Manager+Reception & Facilities management for Main USO Center on Fort Hood +Provide administrative/facility/project support for special events, projects, fundraisers, etc.+Food/Beverage preparation & service+Donation inventory intake/distribution+Event planning/set up

    • Cafe Manager
      • Dec 2008 - Sep 2012
      • Spring Lake, NC

      +Quality control/support and expert knowledge of "Cuppy's' Brand. +Recruiting/Supervision of hiring. +Develop staff members by development & implementation of training programs / ongoing feedback to staff. +Ensure that employees follow all guidelines for sales & service. +Ensure all employees meet health/safety guidelines in accordance with all State/Federal & OSHA standards. +Communicate issues to general manager/owners. +Administrative tasks including: scheduling, payroll, accounts payable, maintaining employee work records, completing tax/Social Security paperwork for new hires. (reason for leaving - Military moved family to TX)

    • Catering Director
      • Mar 2007 - Dec 2007
      • Fort Wainwright, AK

      +Responsible for catering team, including sous chef, prep cooks and event staff. +Running the day-to-day catering operations and services for military installation. +Development, preparation and execution of event menus+Ensuring that health and safety regulations are strictly observed, recorded and archived+Monitoring the quality of the product and service provided+Keeping to budgets and maintaining financial and administrative records.

    • Office Manager
      • Feb 1998 - May 2006
      • Albuquerque, NM

      +Schedule, dispatch & monitor all service technicians+Supervision and accountability of all non management staff+Provide world class customer service to all clients and ensure staff trained & executed service to same standards of excellence+Support and implementation of Payroll for all staff +Human Resources Management including but not limited to recruiting, training, interviewing, policy implementation and employee records maintenance+Audit and maintenance of all internal bookkeeping including A/R & A/P, General Ledger, Income Tax Preparation & filing, Bank Reconciliation and weekly, monthly and quarterly tax and profit and loss reporting

Education

  • University of Alaska Fairbanks
    Bachelor of Arts - BA, History, Interdisciplinary Celtic Studies
  • 2009 - 2016
    Argosy University
    Master of Applied Behavioral Science, Psychology
  • 2013 - 2015
    The Art Institute of Austin
    Associate of Arts (A.A.), Culinary Arts
  • 2012 - 2012
    Fayetteville Technical Community College
    National Certification, Emergency Medical Technology/Technician (EMT Paramedic)
  • 1998 - 2001
    The University of New Mexico
    Bachelor of University Studies, Business/Psychology

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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