Experience

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  Currently Seeking Opportunities

  • Presentation Specialist

    • Dec 2018 - Jun 2019

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  The Everett Clinic

  • Everett, WA

  • Reseption/Check-in

    • Dec 2017 - Dec 2018
    • Everett, WA

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  Boeing

  • Future of Flight Museum & Everett Boeing Assembly Plant

  • Visitor Relations SpecialistC/Tour Guide

    • Jun 2014 - Jan 2016
    • Future of Flight Museum & Everett Boeing Assembly Plant

    Visitor Relations Specialists conduct tours of the Boeing facility to explain the manufacturing processes and related factory highlights in order to showcase The Boeing Company to visitors from across the country and around the world. The job requires memorizing a tour script and related background information and being comfortable with addressing and leading large groups of people. A single tour includes leading a group of visitors on a bus ride to the factory, walking up and down 22 steps to a pedestrian tunnel twice, walking about half a mile total into and out of the factory and speaking and answering questions for at least 90 minutes 3 or more times a day. Visitor Relations Specialists are required to continue their education about The Boeing Company and its products and practices by engaging in computer research, reading and field trips.

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  Life Impact Chiropractic Clinic

  • 625 Beach Ave., Marysville, WA 98270

  • Front Desk Reception/Marketing Assistant

    • Jan 2013 - Feb 2014
    • 625 Beach Ave., Marysville, WA 98270

    Memorize scripts, Answer and direct phone callers, Greet and check-in patients, Schedule and reschedule appointments, Collect payments, Maintain cash collection spreadsheets, Manage appointment scheduling program, Update and File patient travel cards, Coordinate treatment procedures with Chiropractic Assistant and Practitioner, Prepare daily overview for team huddles, Make reminder calls, Manage email contact lists, Email confirmations, reminders, newsletters, Copy, Fax, File, Mail birthday cards, Participate in outreach screening activities.

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  AccentCare

  • My Home

  • Individual Provider of In-Home Healthcare

    • Jun 2010 - Jan 2013
    • My Home

    I Provided assistance, through the Department of Social and Health Services, part-time for daily activities of living to a family member who lived in my home. These activities included personal care, meal preparation, household chores, shopping, transportation, financial assistance, and companionship.

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  Boeing

  • Future of Flight Museum and Everett, WA Boeing Assembly Plant

  • Visitor Relations Specialist C/Tour Guide

    • May 2012 - Sep 2012
    • Future of Flight Museum and Everett, WA Boeing Assembly Plant

    Visitor Relations Specialists conduct tours of the Boeing facility to explain the manufacturing processes and related factory highlights in order to showcase The Boeing Company to visitors from across the country and around the world. The job requires memorizing a tour script and related background information and being comfortable with addressing and leading large groups of people. A single tour includes leading a group of visitors on a bus ride to the factory, walking up and down 22 steps to a pedestrian tunnel twice, walking about half a mile total into and out of the factory and speaking and answering questions for at least 90 minutes 3 or more times a day. Visitor Relations Specialists are required to continue their education about The Boeing Company and its products and practices by engaging in computer research, reading and field trips.

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  Village Theatre

  • United States
  • Performing Arts
  • 100 - 200 Employee

  • House Manager

    • Oct 2011 - May 2012

    Customer Service, greet and take responsibility for patrons' overall theater experience; open and close theater for performances; Collaborate with facility services and production staff to provide seamless theater experience; recruit, train, and supervise volunteer ushers; count concession banks, create deposits; track and report attendance, document patron experience.

  • Box Office Reservationist

    • Mar 2008 - Oct 2011

    3+ years Customer Service, Selling single performance tickets/reservations and season subscriptions by telephone and in-person at the box office using a computer program (Theater Manger) to find availability, reserve seats, enter contact and payment information and collect payment.

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  Donnelly Communications, Inc.

  • United States
  • Outsourcing and Offshoring Consulting
  • 100 - 200 Employee

  • Seasonal HR Assistant/Receptionist (3 consecutive years)

    • Sep 2003 - Dec 2005

    Chosen in a competetive process 3 consecutive years to serve as HR Assistant/Receptionist during the seasonal hiring campaign. Greeted seasonal job applicants, assisted with application completion, administered pre-employment testing, evaluated all in-coming applications, called potential hires, scheduled interviews, filed applications, requested background checks, and delivered new hire orientations; Answered multiline phones, distributed mail, ordered and checked-in office supplies, maintained office equipment.

  • Customer Service Representative

    • Oct 2002 - Dec 2005

    Provided customer service and sales assistance to customers of 40+ retailers and service providers in an inbound outsourced call center; received ongoing customer service soft skills training, memorized individual company scripts and studied company policies; Performed data entry while on calls with customers.

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  IBM

  • Atlanta, GA - Lakeside Location

  • Executive Assistant

    • 1997 - 2002
    • Atlanta, GA - Lakeside Location

    General clerical support, calendar management, travel arrangements and event coordination for six managers reporting to the IBM Senior Location Executive in the IBM Atlanta, GA SE regional headquarters. Liaison to East Lake Golf Club in Atlanta, GA., make and coordinate tee time, meeting and restaurant reservations, reconcile monthly statement, requisition payment.