Experience

• 

  SuperMedia LLC

  • Everett, WA

  • Assistant Publishing Associate II

    • 1996 - 2010
    • Everett, WA

    Verified data from multiple databases. Provided support for the sales organization. Handled queries from internal and external customers on a daily basis. Worked in a production driven, time constrained environment with excellent quality and high productivity. Achieved all target dates and objectives on time. Processed orders for the largest directory on the West Coast. Coordinated efforts with team members to streamline the workflow.

• 

  Service Alternatives, Inc.

  • Marysville, WA

  • Independent Living Specialist

    • 1994 - 1996
    • Marysville, WA

    Provided care to individuals and families of all ages, backgrounds, and abilities through a spectrum of services which included residential services, in-home wraparound services, and independent living support. Also maintained accounts payable and accounts receivable records for the residents of two Adult Family Homes in the Marysville area.

• 

  Allstate

  • Bothell, WA

  • Associate Operations II

    • Jan 1985 - Mar 1994
    • Bothell, WA

    Processed and screened applications for individual residential property lines to qualify for insurance coverage. Worked closely with Underwriting Department assistants to maximize client insurance coverage while meeting the strict safety guidelines of the company. Provided careful review of potential liability and mitigation risks saving the company’s bottom line.