Experience

• 

  Amdocs

  • United States
  • Software Development
  • 700 & Above Employee

  • Software / Project Development Manager

    • Jan 2007 - Aug 2009

    Manage the Cingular CRM Project's.Managing development project based on marketing requirements, defining timetables and deliverables for every phase, from concept (MRKT), Development, Testing, and product delivery.Responsible for all the operation, professional services support, quality and service strategy.Establishing & managing a groups of around 25 employees with three GLs include development group at Cyprus.

  • Group Leader

    • Apr 2005 - Jan 2007

    Leading a group of CRM and EOC developers for AT&T Mobility customer.Primary responsibilities include designing the solution based on customer requirements, write HLD documents, participate in a design sessions with the customer, responsible for the detailed design and coding.

• 

  Amdocs Inc. (Dallas, USA)

  • USA

  • Group Leader at Cingular Wireless (by Amdocs)

    • Nov 2002 - Apr 2005
    • USA

    Primary responsibilities include design, develop and maintenance of server code.Development, maintenance and management of CSM for the Cingular wireless billing system at customer site in US.Acted as a team leader and application designer for the system.Attending daily meetings with the client.Consulted and reused existing knowledge of related projects to design/build the system.Act as the main contact point for all CSM applications on site to support and advise for any related. Setting the standard for those on site.Support the application for any related business issues.

• 

  Amdocs

  • Programmer

    • Jan 2000 - Nov 2002

    Developed a tuxedo server for Customer Service Management for the SBC mobileActed as a developer and helped in setting standards for the program/process specification of the project.