Experience

• 

  Novakid Inc

  • Crowborough, England, United Kingdom

  • English Second Language Teacher

    • Jan 2024 - Present
    • Crowborough, England, United Kingdom

• 

  iTTTi Japan

  • Koriyama, Fukushima, Japan

  • English Second Language Instructor

    • Nov 2018 - Nov 2023
    • Koriyama, Fukushima, Japan

    Taught English as a foreign language to children aged from 0-17 years of age in English conversation school and Japanese nursery settings. Tasked with teaching small classes of students English, adapting given lesson plans to suit the ability and interests of students. Responsible for looking after the children, unsupervised on a regular basis, ensuring the students were comfortable and happy to learn.Adapted teaching style and lesson materials to pandemic induced remote teaching (as well as post-pandemic remote coverage work) to ensure lesson quality was not lost and student engagement was maintained. Assisted colleagues with technology related difficulties through workplace workshops and presentations.

• 

  Coral

  • Crowborough, England, United Kingdom

  • Assistant Shop Manager

    • Jun 2018 - Oct 2018
    • Crowborough, England, United Kingdom

    Similar to my role at William Hill previously, except with added responsibility, involving tasks that were essential to keeping the shop running assisting the shop manager and taking up the temporary role of shop manager in their absence. This included administrative tasks such as rota creating and adjusting, training of new employees etc.

• 

  DangTuan Language Center

  • Hải Phòng, Vietnam

  • English Second Language Teacher

    • Jan 2018 - May 2018
    • Hải Phòng, Vietnam

    Taught English to all age groups from primary school learners to high school learners at DTLC and cooperating premises. Receiving good feedback from cooperating clients and students’ parents. Enthusiastic and courteous with both clients and colleagues while maintaining a relationship with colleagues and DTLC management being very sociable while living in another country.Always willing to teach overtime lessons with no complaints when requested.Furthermore, hard working and was always willing to offer my assistance.

• 

  Coral

  • Uckfield, East Sussex, United Kingdom

  • Assistant Shop Manager

    • May 2017 - Dec 2017
    • Uckfield, East Sussex, United Kingdom

    Similar to my role at William Hill previously, except with added responsibility, involving tasks that were essential to keeping the shop running assisting the shop manager and taking up the temporary role of shop manager in their absence. This included administrative tasks such as rota creating and adjusting, training of new employees etc.

• 

  William Hill

  • Tunbridge Wells

  • Customer Experience Assistant

    • Aug 2016 - May 2017
    • Tunbridge Wells

    Duties involved direct over the counter service, assistance and advice, taking bets from customers while making them feel welcome through friendly interaction, providing them with whatever help they required when placing bets. I performed these tasks effectively working on my own, as well as working with someone else. Remained compliant with Gambling Commission standards having learnt good compliance practices such as regularly identifying people who looked underage and challenging them for ID as well as the daily checking and monitoring of the self-exclusion folder. Regularly worked as a Duty Manager, performing highly responsible tasks such opening and closing the shop, performing daily security checks and any other tasks involved in running the shop on a particular day.

• 

  Wm Morrison Supermarkets Plc

  • Crowborough, United Kingdom

  • Sales Assistant

    • Aug 2010 - Jul 2013
    • Crowborough, United Kingdom

    Direct over the counter customer service, assistance and advice, stock taking, arranging stock, arranging and displaying sales items, arranging special orders and deliveries, as well as answering telephone enquiries. Worked effectively, independently and as part of a team.