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Lejla Zolj profile image

Lejla Zolj

Retail Salesworker at Planika Flex
Intro Book
Lejla Zolj, a retail sales expert with 1 year 10 months of experience, holds a Bachelor's degree in Psychology and proficiency in Bosnian, Croatian, and Serbian, with skills in web design, digital photography, and video editing.
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Location
Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina, BA
Languages
  • Bosnian Native or bilingual proficiency
  • English Limited working proficiency
  • Croatian Native or bilingual proficiency
  • Serbian Native or bilingual proficiency
Skills
  • Web Design
  • Digital Photography
  • Photoshop
  • Sony Vegas Video
  • Graffiti
  • Show all
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Bio

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Topline AI
Lejla Zolj is a skilled professional based in Sarajevo, Bosnia and Herzegovina. She is proficient in multiple languages, including Bosnian, Croatian, and Serbian, with limited working proficiency in English. As a creative and detail-oriented individual, Lejla excels in various fields, including web design, digital photography, graphic design, and video editing. Her experience spans over 1 year and 10 months as a Retail Salesworker at Planika Flex, where she effectively handled cash transactions and promoted products to customers. Lejla has also worked as a Business Development Associate at HR World Adria and a Sales Assistant at English Home Bosna i Hercegovina, showcasing her ability to work in fast-paced environments and build strong relationships with clients. She holds a Bachelor's degree in Psychology from the University of Sarajevo and a High School Diploma in Multimedia from the High School of Graphic Technology, Design and Multimedia.

Credentials

  • Human Resource Management: HR for People Managers Specialization
    Coursera
    Jun, 2023
    - Apr, 2026
  • Certificate of Completion - for successfully completing the six-week HR Starter training program for students
    HR World Adria
    Jun, 2022
    - Apr, 2026
  • Hiring Practices
    University of California, Irvine Division of Continuing Education I Coursera
    Mar, 2022
    - Apr, 2026
  • Certificate of Completion - PRONI Academy of Youth Work B+ level "Management in youth organizations"
    PRONI Center for Youth Development
    Aug, 2021
    - Apr, 2026
  • Certificate of Completion - Recruitment basics
    Popcorn Recruiters
    Jun, 2021
    - Apr, 2026
  • Youthpass certificate - participation in the project Massive Open Online Course (MOOC) on Digital Youth Work
    Agency of International Youth Cooperation
    Jun, 2021
    - Apr, 2026
  • Certificate of Completion - Time management course
    Campster
    May, 2021
    - Apr, 2026
  • Certificate confirming participation in 10 hours of education for psychologists on the topic "Psychological finding, opinion and treatment report"
    Career4Me
    Mar, 2021
    - Apr, 2026
  • Certificate for passive participation in the online professional lecture "How to protect your brain?"
    Medical Association BIMA in BiH
    Mar, 2021
    - Apr, 2026
  • Confirmation of participation in the 14th Psychology Week in Đakovo in the online lecture "The omnipotence or impotence of communication", prof. dr. sc. Lidija Arambašić for 1 hour
    Psychology Week in Đakovo
    Feb, 2021
    - Apr, 2026
  • Certificate of Completion - Resilience - Superpower of the 21st Century
    Campster
    Jan, 2021
    - Apr, 2026
  • Certificate for successfully completed six sessions of active and critical thinking workshop
    IOM - UN Migration
    Jun, 2020
    - Apr, 2026
  • Certificate for peer educator in the field of violence prevention and promotion of healthy lifestyles among young people
    Association XY, Youth Council of the Municipality of Novo Sarajevo
    Jan, 2016
    - Apr, 2026

Experience

  • Planika Flex
    • Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
    • Retail Salesworker
      • Sep 2022 - Present
      • Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

      - Effectively handled a cash drawer for a consecutive 18-month period without any shortages- Managed 4,000+ pairs of shoes in inventory and adeptly handled the supply chain for a consistently well-stocked inventory- Promoting 50 well-known brands through active communication with customers and creating appealing window displays- Cooperated closely with store management and work colleagues to attain monthly sales objectives- Handled product complaints, ensuring prompt resolution and customer satisfaction

  • HR World Adria
    • Belgrade, Serbia
    • Business Development Associate
      • Jun 2022 - Sep 2022
      • Belgrade, Serbia

      - Efficiently managing and monitoring a dataset of over 250 entries in Excel for the CRM system - Reached out to over 150 HR professionals in Bosnia through LinkedIn and email within 2 months- Facilitated and conducted more than 10 virtual meetings with HR professionals- Utilizing cold messaging techniques to sell HR Week conference tickets to HR clients based in Austria and Germany- Writing my first HR blog

  • English Home Bosna i Hercegovina
    • Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
    • Sales Assistant
      • May 2022 - Jun 2022
      • Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

      - Achieved the sale of bedding totaling over 2,000 KM within a rapid 10-minute timeframe- Successful daily sorting and sale of fragile items such as glasses, plates, cups, and other kitchen equipment- Actively guiding customers in visually decorating their homes

Education

  • 2015 - 2020
    University of Sarajevo
    Bachelor's degree, PSYCHOLOGY
  • 2011 - 2015
    High School of Graphic Technology, Design and Multimedia
    High School Diploma, Multimedia

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Industry Focus. “Retail”

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