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I'm Lee Broster, based in the United Kingdom, and I bring over 19 years of experience in leadership and engineering, primarily with the Royal Navy. I currently serve as a Customer Services Navy Customer Manager, where I ensure the CIS requirements of NAVY Front Line Command are met amidst significant organizational changes. My previous roles include managing CIS services for international military staff at NATO HQ, where I negotiated service level agreements and managed substantial budgets. I hold a Master of Science (MSc) in Engineering and Management from the University of Portsmouth, complemented by my foundational education at Hawarden High School. I am proficient in leadership, strategic planning, and team building, with a strong background in military operations and customer service.

Credentials

  • MSc Engineering and Management
    -

Experience

    • United Kingdom
    • Armed Forces
    • 700 & Above Employee
    • Operations Manager
      • Jul 2020 - Present

    • Weapon Engineer Officer
      • Jan 2004 - Mar 2021

  • MOD ISS
    • MoD Corsham
    • Customer Services Navy Customer Manager
      • Jan 2016 - Present
      • MoD Corsham

      Ensure the CIS requirements of NAVY Front Line Command are met during a time of multi-faceted change with the migration to MODNet, development of the new Services Catalogue and restructuring within ISS.

    • CIS Requirements Officer
      • Oct 2012 - Dec 2015
      • NATO HQ

      Managed CIS Services for 450 International Military Staff (IMS). Negotiated first CIS Services SLA at NATO HQ with NCIA. Managed 2.2M Euro CIS budget for IMS. Represented IMS on committees preparing CIS services in the New NATO HQ.

Education

  • 2013 - 2014
    University of Portsmouth
    Master of Science (MSc), Engineering and Management
  • 1978 - 1985
    Hawarden High School

Suggested Services

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Industry Focus. “Armed Forces”

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