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Laurie Macnider profile image

Laurie Macnider

Patient Experience Concierge at Memorial Health Ohio
Intro Book
Experienced healthcare professional with 20+ years of process improvement, leadership, and customer service expertise.
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Location
Marysville, Ohio, United States, US
Skills
  • Process Improvement
  • Visio
  • Troubleshooting
  • Leadership
  • Software Documentation
  • Show all
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Bio

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Laurie Macnider is a seasoned healthcare professional with 20+ years of experience in process improvement, leadership, and customer service. She has held various roles in IT and patient experience, including IT Supervisor, Field Services, and Patient Experience Concierge. Laurie holds a degree in Communication from The Ohio State University and is certified in ITIL-v3.

Credentials

  • ITIL-v3
    HDI Desktop Manager

Experience

  • Memorial Health Ohio
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Patient Experience Concierge
      • Jun 2022 - Present

    • Patient Experience Concierge
      • Jun 2022 - Present

    • ER Health Unit Clerk
      • Jan 2022 - Jun 2022

    • ER Health Unit Clerk
      • Jan 2022 - Mar 2022

    • Guest Advocate
      • Aug 2021 - Mar 2022

  • OSU WEXNER MEDICAL CENTER
    • Columbus, Ohio, United States
    • Technical Support Admin
      • Sep 2019 - Mar 2022
      • Columbus, Ohio, United States

  • The Ohio State University Wexner Medical Center
    • Ohio State University Wexner Medical Center
    • IT Supervisor/Field Services
      • Aug 2001 - Sep 2019
      • Ohio State University Wexner Medical Center

  • OSUMC
    • OSU Wexner Medical Center
    • IT Supervisor, Help Desk
      • Dec 2007 - Jan 2011
      • OSU Wexner Medical Center

Education

  • 2002 - 2019
    The Ohio State University
    Communication, 3.5/4

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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