Experience

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  World of Wonders Childcare and Learning Center

  • Marysville, Ohio

  • Executive Director

    • Oct 2015 - Present
    • Marysville, Ohio

    Executive Director of a non-profit childcare center

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  Your Dynamic Direction

  • Business Operations and Development Manager

    • Feb 2013 - Dec 2015

    • Design and implement of modern systems for child oriented businesses and nonprofit groups. Including: billing, marketing, web design, & customer retention management organization• Creation and execution of marketing plans for companies including inbound and outbound marketing plans, branding & web design• Maintains constant customer communication to support superior customer service• Organize and train childcare centers in customer relations, health and safety, ODJFS procedures, & various early education topics• Assists nonprofit companies and community groups with grant writing & approval

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  Leads Head Start

  • Marysville, Ohio

  • Center Administrator

    • Oct 2013 - Sep 2015
    • Marysville, Ohio

    • Design and implement of modern systems for child oriented businesses and nonprofit groups. Including: billing, marketing, web design, & customer retention management organization• Creation and execution of marketing plans for companies including inbound and outbound marketing plans, branding & web design• Maintains constant customer communication to support superior customer service• Organize and train childcare centers in customer relations, health and safety, ODJFS procedures, & various early education topics• Assists nonprofit companies and community groups with grant writing & approval

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  The Oxford School

  • Director

    • Feb 2010 - Feb 2013

    • Accountable for collection of all tuition, billing, Title XX, & following up on overdue accounts • Increased monthly revenue by 63% and overall center enrollment by 87%• Highly proficient in managing daily administrative tasks including hiring, disciplining, & training employees• Obtained a 2 Star Rating under the 3 Star SUTQ rating system• Extensive background in supervision, staff recruitment, retention, staff training & educational coaching. Lowered annual staff turnover rate from 50% to 7% • Responsible for design, budgeting, cost comparison & tracking of multimedia advertising campaigns. Including: mass mailing, social media marketing, website development, customer retention management systems, phone script development, & targeted mailing campaigns• Responsible for following up with all inquiries, tours and enrollments to include create and implementation of an ongoing, multimedia approach to the follow up process which led to a 10% monthly increase in enrollment• Opened second Powell location including design, hiring & creating a Plan of Operations for ODJFS

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  Private Home

  • Household Manager

    • Jul 2005 - Feb 2010

    Everything a butler does and more-schedules, cooking, budgeting, shopping, supervising staff, teaching children, piano, taking care of pets, gardening, everything and anything

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  Enchanted Care Learning Ctr

  • Hilliard, Ohio

  • Lead Preschool Teacher

    • Aug 2004 - Jul 2005
    • Hilliard, Ohio

    • Worked in a classroom of fourteen pre-k students to help them develop the skills needed to begin their educational experience and continue on to kindergarten• Created and taught lessons that met state standards• Worked as part of a team of two other Pre-K teachers to create and plan activities• Worked to maintain positive communication between parents, teachers, and students