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Laura Vero-Augustine is a seasoned professional with 20+ years of experience in petroleum, oil and gas, and energy sectors. She has expertise in project management, change management, engineering, team leadership, and document management. Laura holds an Advanced Technology Diploma in Architectural Technology from Fanshawe College.

Experience

  • The Household CEO
    • World Wide Web
    • Home and Lifestyle Designer
      • Dec 2017 - Present
      • World Wide Web

      I work holistically with clients to help design and build their lives consciously with home and lifestyle design. New builds and renovations to suit a family's needs and created with the intent of increasing operational efficiency and environmental sustainability in the household. I coach families to work together to run their homes and businesses to support their goals and desires.

  • Micaura Consulting
    • Calgary, Alberta, Canada
    • CEO and founder
      • Dec 2007 - Dec 2017
      • Calgary, Alberta, Canada

      Ensuring our clients' businesses are improved and streamlined. We provide high quality low cost process improvement, information management and technology solutions with our low overhead high efficiency consultant network.My role is to ensure that our clients have the best possible process improvement partners. One project manager uses our tools and processes to quickly analyze your growing businesses' needs, and engages our consultant network with defined scope projects as needed by our clients.We have a large network of available consultants, all with different backgrounds and skill sets. Whatever the need, we can help.

  • Shell Oil Company
    • Calgary, Canada Area
    • Business Integration - Heavy Oil Asset Information Management Program
      • Jan 2013 - Jun 2014
      • Calgary, Canada Area

      The Heavy Oil Asset Information Management Programme involves extensive analysis and integration to conform Shell's Heavy Oil Asset Information to the global asset standard and heirarchy. This Programme spans from Capital Projects to Operations and Maintenance data as the entire process of collecting accessing changing and maintaining Engineering Asset data is to be affected. The business integration portion of the programme involves the analysis of the existing processes, procedures, parallel projects and initiatives to implement the HOAIM Programme in an effective sustainable manner.My role has been to build the reference data model for the entirety of the Heavy oil business, that consists of the information in existence throughout multiple, multibillion dollar operating assets all with conflicting existing standards from a multitude of overlapping systems. This information forms the framework of all the information to be captured in the Engineering Data Warehouse. The scale of this task pales in comparison to the complexity, but it is near completion and has been an incredible experience.

    • Program Information Manager and Project Design Automation Lead
      • Mar 2012 - Jan 2013

      (AutoPlant, ProjectWise, Wrench, ProSteel, Civil 3D)Process and Standards Development | Software/Systems Implementation| Client Relations and Coordination• Designed Information Management Matrix for document and data storage to provide a baseline and framework where all companydocuments and data will be used and kept throughout various stages of projects.• Created Information and Document Management plans to be implemented across Energy and Chemicals division, providingalignment for data as associated to documents throughout their life cycle for all projects. Designed workflows to manage changewithin documents and data, identifying stakeholders of each stage, and designing change reporting. This allows for consistency,tracking data for project controls and project management, reducing manual work for reporting which resulted in better data in realtime.• Created and implemented Spec Change Management and Sign-off process, facilitating engineering and management to maintain aschedule to track incoming change from client and reducing impact to engineering activities and improving quality of information.Previously was a 1 – 2 month turnaround with multiple informal RFIs to a 1 week turnaround returning in most cases no RFIs.• Provided system and engineering application input to client proposal and bid process, to provide clients with project supportsolutions and aid management to bid projects in line with our current infrastructure, and create plans to adapt systems saving clientand contractor time and money during project execution.• Collaborated with client to maintain trajectory towards mutual goals for project delivery in regards to system and data turnover aswell as engineering deliverable quality.

    • Information and Knowledge Management Training & Project Development
      • May 2011 - Mar 2012

      (SmartPlant Foundation and Livelink)Training Development & Delivery |Technical Analysis & Support | Change Management• Coordinated IT, Project Management and Corporate Stakeholders to complete 3D Model Management (SmartPlant Foundation)project where initial requirements were not defined. Backward engineered the system in place to determine user workflows,troubleshoot issues, added required scope, while tracking change and complete implementation.• Trained users and stakeholders by creating SmartPlant Foundation and Livelink (Enterprise Content Management) training andadditional user reference material. Held hands-on formal training classes, educating a combined total of over 250 users.• Handed software implementation back to stakeholders with additional troubleshooting documentation, processes and suggestionsfor future development with SmartPlant Foundation implementation.

    • IT Business Analyst & QA Analyst
      • Apr 2010 - May 2011

      Business Analysis | Quality Management | Software Development | Engineering Data Warehousing• Designed KPI metrics to track Vendor performance, accuracy and turnaround time for sprint updates for SmartPlant Foundationimplementation.• Created an excel tool to measure and illustrate project progress for monthly steering committee, to highlight inefficiencies in cost,time and accuracy to address issues as they are occurring.• Designed regression, performance, and stress testing for several software sprint implementations, reducing user support calls andsoftware bugs related to those software updates by over half.• Worked closely with internal clients, aiding the Business Analysis team to gather requirements to create workflows and use cases.This enabled better interpretation of client requirements, to better convey these requirements back to the software vendor, resultingin higher client satisfaction and reducing rework.• Audited and updated training material /courses, taking user feedback and creating abbreviated training material for easier userreference.

    • NGL Straddle Plant Supply Business Analyst
      • Nov 2009 - Mar 2010

      Workflow and Training Development |Business Analysis & Support | Consultant and Stakeholder Coordination• Represented Mid-stream supply group’s requirements to external contractor in implementing Documentum for BP. Analyzedrequirements, document types, metadata, security requirements and mapped existing data migration from previous system.• Created export templates to extract SAP data to database to map automatic population of contract and vendor data to excelspreadsheet templates, streamlining and eliminating manual re-work.• Created workflows and data exchange requirement documentation for inter-departmental ease of communication, by mapping datafrom one group to the next and creating spreadsheets to map input data from one team to the output of another.• Designed, fixed and updated databases to manage data and assets.

    • Information Management CSA CAD Coordinator
      • Apr 2008 - Apr 2009

      (Bentley ProSteel, Revit, Civil3D and ProjectWise)EPC Interface Management |Technical Analysis & Support | Data Sustainability Management & Planning• Managed and provided strategic planning and guidance to Structural, Civil and Architectural (CSA) CAD Coordinators from allEngineering Consultants (12+ Companies) on the Fort Hills project to ensure data integrity and sustainability of the 3D modelinformation as being output by each consulting firm.• Developed business case proposals and presentations for all changes and additions to Structural software environment andmodeling methodology to the Information Management Steering Committees.• Created, coordinated and implemented a neutral Structural software environment at all of the 12+ consultants already inproduction, with customized migration plans for each silo, resulting in 3D models coming from each company, were able to worktogether once turned over to Petro Canada, saving an estimate of several hundred thousand dollars in future rework.• Devised software upgrade paths and workflows for aging versions of AutoPlant Structural, through testing, coordination withvendors to preserve existing drawings, models and environments. This planning enabled the owner/operator to maintain existingengineering data pertaining to operating plants, to be updated to current software versions without designer rework.• Developed standards and auditing criteria for models and drawings for Structural, Architectural and Civil disciplines, to create aunified direction for all Contractors, so future projects will be executed consistently, reducing future rework.

    • Engineering Applications Civil/Structural Admin/Support
      • Apr 2005 - Apr 2008

      (AutoCAD, AutoPlant, ProSteel, SmartPlant 3D, Civil 3D, LDD etc)Engineering Application Support |User Training | EPC and Vendor Interfacing and CoordinationAdmin Lead for Engineering Applications on Suncor FireBag Project. Lead a team of support specialists to support FireBag project.Coordinated with software vendors, clients and management to determine client and in house software management strategies.• Interfaced with other EPCs on joint venture projects to collaborate software solutions to facilitate engineering design.

    • Civil/Structural/Architectural Designer
      • May 2002 - Apr 2006

      •Structural, Architectural and Civil Designer on multiple major projects

Education

  • 2000 - 2005
    Fanshawe College
    Advanced Technology Diploma, Architectural Technology

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