Bio
Generated by
Topline AI
Laura Elizabeth Shonk is a seasoned executive with 20+ years of experience in management, leadership, and sales, spanning roles at Citi and Perkins & Marie Callender's. She has expertise in team building, strategic planning, and customer service.
Laura holds a Bachelor's degree in International Business from the University of Phoenix and a degree in International Business/Trade/Commerce from Boise State University.
Experience
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Compliance Business Control Senior Manager
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May 2022 - Present
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Compliance & Control Sr Analyst
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Aug 2020 - May 2022
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Senior Supervisor
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Jan 2013 - Aug 2020
Manage a team of 20+ customer service, sales and online chat as well as collections associates to meet client experience, efficiency and lowering net credit loss goals.
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Business Trainer
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May 2008 - Jan 2013
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Sales and Customer Service Representative
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Aug 2003 - May 2008
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Perkins & Marie Callender's, LLC
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boise, id
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Server
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Aug 2002 - Jan 2004
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boise, id
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Education
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2002 - 2008Boise State University
International Business/Trade/Commerce -
2008 - 2010University of Phoenix
Bachelor's degree, International Business -
Boise State University
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Management Consulting”
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References
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