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Laura Elizabeth Shonk is a seasoned executive with 20+ years of experience in management, leadership, and sales, spanning roles at Citi and Perkins & Marie Callender's. She has expertise in team building, strategic planning, and customer service. Laura holds a Bachelor's degree in International Business from the University of Phoenix and a degree in International Business/Trade/Commerce from Boise State University.

Experience

    • Compliance Business Control Senior Manager
      • May 2022 - Present

    • Compliance & Control Sr Analyst
      • Aug 2020 - May 2022

    • Senior Supervisor
      • Jan 2013 - Aug 2020

      Manage a team of 20+ customer service, sales and online chat as well as collections associates to meet client experience, efficiency and lowering net credit loss goals.

    • Business Trainer
      • May 2008 - Jan 2013

    • Sales and Customer Service Representative
      • Aug 2003 - May 2008

    • Server
      • Aug 2002 - Jan 2004
      • boise, id

Education

  • 2002 - 2008
    Boise State University
    International Business/Trade/Commerce
  • 2008 - 2010
    University of Phoenix
    Bachelor's degree, International Business
  • Boise State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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