Experience

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  Veterans Affairs, Boise VAMC, on contract from The HCI Group

  • Boise, Idaho, United States

  • Technical Implementation Lead

    • Sep 2020 - Present
    • Boise, Idaho, United States

    Support the Electronic Health Records Modernization (EHRM) Program Management Office.Work directly with clinical counterparts to ensure a successful implementation of the VA’s electronic medical record system.

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  Hewlett Packard (on contract from Collabera)

  • Boise, Idaho Area

  • Business Process Engineer

    • Apr 2019 - Sep 2020
    • Boise, Idaho Area

    Documented As-is business processes by conducting Subject Matter Expert (SME) interviews, gathering metric data, collecting pertinent process documents, and constructing business process maps using Visio. analyzed processes to identify process improvement opportunities and to redesign those processes for increased improvements, reduced or eliminated redundancies, and increased customer satisfaction. Worked with architects, business analysts, and developers to design and document the To-be processes.

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  Veterans Affairs (on contract from Kforce Government Solutions, Inc. (KGS))

  • Meridian, ID

  • Risk Management Analyst Subject Matter Expert (SME) and Analyst

    • Oct 2018 - Mar 2019
    • Meridian, ID

    Provided Risk Management subject matter expertise to the Community Care (CC) Iformation Technology (IT) Program Management Office (PMO). Supported 9 projects as a Risk Analyst and produced Monthly Risk Analysis Reports (MRAR) and maintaining risk data in IBM Rational Team Concert (RTC), the VIP dashboard, and posted required document artifacts to the PMMO Sharepoint site.

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  Blue Cross of Idaho

  • Boise, Idaho Area

  • Business Process Analyst

    • May 2018 - Aug 2018
    • Boise, Idaho Area

    Analyze and capture the as-is business processes and develop the to-be process for training on the Aha! application to produce and manage Vision, Strategy, and Mapping for the organization and it's Capability Organizations. Key accomplishments:- Learned the Aha! product in four weeks and become a subject matter expert (SME) for the company- Produced clear and effective process workflow documents that became the core of the training materials- Produced job aids, and other relavent documents for use in the development of the training artifacts.

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  SBG Technology Solutions, Inc.

  • Remote

  • Risk Management Lead

    • Oct 2013 - Nov 2017
    • Remote

    Spearhead Risk Management function development for Program Management Office (PMO) and its projects. Lead the Risk Management Team. Write and implement the Risk Management Plan. Generate and present periodic status reports to PMO and Executive management. Conduct risk analyses and develop mitigation strategies.Key Achievements:• Contributed improvements to the Veteran Affairs (VA) Enterprise Risk Management standard.• Increased leadership awareness of risk exposures to the program.• Identified a major risk that enabled the PMO leadership to deliver key functionality that would have otherwise been missed.• Trained leadership, team members, and client representatives on industry standard risk management principles.

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  Hewlett Packard (on contract with TEKsystems)

  • Boise, Idaho Area

  • Senior IT Business Analyst

    • Apr 2013 - Sep 2013
    • Boise, Idaho Area

    Improve capture and management process for IT project requirements. Recover and clarify a large number of requirements lost in recent system conversion. Develop close working relationship with client and vendor analysts to facilitate process improvement. Improve developers’ understanding of new business requirements.Key Achievements:• Recovered well over 100 requirements and entered them into new requirements tracking system.

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  Systems Made Simple

  • Remote

  • Senior Risk Mgr, Senior Business Analyst, Deputy Project Mgr, Scrum Master, and Change Mgr

    • Dec 2010 - Mar 2013
    • Remote

    Spearhead Risk Management Plan development and implementation for the project. Conduct risk analyses and develop mitigation strategies. Generate and present periodic status reports to leadership. Key Achievements:• Ensured success of the project by filling additional roles including Scrum Master, Deputy Project Manager, Business Analyst, and Change Manager per Project Manager’s request.• Prevented the project schedule from slipping by identifying and mitigating several severe-impact risks.

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  Green World LLC, an eCommerce company selling products to the private sector

  • Herriman, UT and Meridian, ID

  • Owner and Managing Partner

    • Sep 2008 - Dec 2011
    • Herriman, UT and Meridian, ID

    Maintain websites including content, pricing, shopping cart, and vendor relationships. Perform market analysis and adjust pricing. Key Achievements:• Maintained competitive edge by using market analysis to adjust marketing and pricing strategies.

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  STG Utah

  • Salt Lake City, UT

  • Sr. Project Manager

    • May 2008 - Mar 2009
    • Salt Lake City, UT

    Lead software development projects and perform risk management duties. Perform business analysis duties to include requirements capture, document process flows, produce wireframe screen designs, user stories, and test cases. Perform user testing.Key Achievements:• Successfully delivered completed products to clients’ satisfaction.• Minimized risk exposure to the projects by identifying, analyzing, and mitigating risks.

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  Aculis

  • Provo, UT

  • Sr. Project Manager and Business Analyst

    • Sep 2007 - Apr 2008
    • Provo, UT

    Lead software development projects and perform risk management duties. Perform business analysis duties to include requirements capture, process flows documentation, screen wireframe designs, user stories and test cases development.Key Achievements:• Achieved on-time delivery of production code with minimal overtime at the end of each Agile sprint.• Introduced a disciplined approach to project planning and execution.• Minimized risk exposure for on-going projects by performing risk analyses and developing effective mitigation strategies.• Ensured success of the projects by performing business analysis and developing business requirements.

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  NuSkin Enterprises (Big Planet Division)

  • Provo, UT

  • Sr. Project Manager

    • May 2007 - Aug 2007
    • Provo, UT

    Establish a formal project management function. Lead high profile projects and provide leadership to junior project manager. Perform business analysis by documenting requirements and developing a requirements matrix.Key Achievements:• Brought order to a chaotic project environment.• Provided visibility to executive management on the true status of the projects.• Established accountability for projects by instituting weekly tracking and reporting.Project Highlights:=> Establish Project Management OfficeChallenge: The division did not have a formal project management process in place and did not know how many projects they had in the queue.Solution: Immediately began assessing the situation. Met with stakeholders from the supported departments to identify projects in progress or planned. Met with the junior project manager (the only PM they had) to determine what she was working on. Found that there were more than 50 projects (active or planned) and that nobody knew what was really happening. Developed the policies, procedures, tools, and governance process and established regular status reporting mechanisms.

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  Brooks Automation, Inc

  • Remote

  • Program Manager and Principle Project Engineer

    • Jun 2000 - Aug 2005
    • Remote

    Manage programs valued at $1M and/or three or more projects. Ensure timely, and within budget, delivery of client application software. Troubleshoot and turn around troubled projects.Key Achievements:• Won a $15M contract by leading a technical demonstration for the company’s largest customer.• Launched company’s first integrated test lab and identification of more than 50 critical bugs in a suite of software that had been declared ready for release.• Successfully turning around a customer’s software development project that had been stalled and was significantly over budget.• Earned Microsoft Certified Systems Engineer (MCSE 2000) and Microsoft Certified Professional (MCP) certifications.Project Highlights:=> Technical Demonstration ProjectChallenge: Was given three weeks to produce the simulated environment after telling the Director that it would take six weeks.Solution: Immediately started the project by assembling a team of four software engineers, a database engineer, and a system admin. Acquired technical space with all of the necessary equipment, power, network, and software licenses. Led the planning and execution of the project to simulate a full semiconductor fabrication plant with more than 300 active tools in full production. Spent five days demonstrating to the client all of the capabilities that resulted in more than 1 million simulated process steps per hour. The client was impressed and awarded the contract to Brooks.