Experience

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  Cenovus Energy

  • Calgary, Canada Area

  • Senior Advisor, Application Services

    • Jan 2019 - Present
    • Calgary, Canada Area

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  Calfrac Well Services

  • Calgary, Canada Area

  • Application Steward, Contractor

    • May 2018 - Jan 2019
    • Calgary, Canada Area

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  Western Financial Group

  • Application Administrator

    • Apr 2016 - May 2018

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  Enerplus

  • G & G Technical Solutions Analyst

    • Sep 2011 - Oct 2015

    Provide business application software support to end users of G&G software applications, including;ArcGIS, AccuMap, GeoSCOUT, GeoWIZ, Petra, Petrel, Paradigm, WellCAD, GeoGraphix, Seisware, SeisInfo, LogArc, NeuraMap, NeuraLog, FME, Transform, Hampson Russell Suite.

• 

  Cenovus Energy

  • Application Steward / Analyst, Ind. Contractor

    • May 2011 - Sep 2011

    • Provide business application software support to end users of Intel based O&G software applications in the areas of Facilities Asset Management; EH&S and Capital Projects.• Initiate, plan, execute and lead deployment of new applications, updates or patches.• Initiate and validate backup and recovery procedures.• Create and update CallFlows.• Manage the lifecycle of a number of specific in-house applications for the facilities Management, EH&S and Operations groups within Cenovus Energy. • Responsible for vendor applications including: AutoCAD, WinSTETS, PHA Pro, and Orissa CampWare.• Monitor weekly production changes, perform production changes, database refreshes, running scripts (TQA and DEV environments) to test results prior to running in production.• Software license management; including monitoring software usage and track license purchases.• Liaise with vendors regarding user issues, upgrade problems; coordinating vendor requests for system access and database refresh.• Communicate support updates to stakeholders and notifying the business.• Responsible for application and data integration; maintaining information security procedures and guidelines.• Ensure completeness, accuracy and availability of all application documentation.• Software Deployment using Zen, Citrix, Weblogic

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  TERA Environmental Consultants

  • IT Specialist

    • Aug 2010 - May 2011

    2nd and 3rd level support -Physical Set up and support of desktops, laptops, blackberrys and new user AD accounts •Provide support for ArcGIS, and Microsoft applications.•Installation, configuration and ongoing support of all IT infrastructure and applications. •VMWare vSphere – administration of virtual servers•Windows Deployment Server; including add / remove and edit images on WDS•Blackberry setup and support. •Monitor Server updates, backups and restores both from online archives and tape.•Provide expert knowledge of Windows XP.•Experience with windows Server 2003 and 2008.

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  EnCana - (Metafore IT Solutions)

  • Canada
  • Oil and Gas
  • 700 & Above Employee

  • Hardware Lead

    • Jun 2008 - Aug 2010

    •Provide leadership and guidance to a team of 3; responsible for hardware related matters. •Involved in various projects including the development and documentation of EnCana hardware standards for High end applications such as Petrel and Seisware.•Accountable for quality assurance and tracking information through ServiceDesk Express, incident management. •Work closely with business units and vendors for contracts, licensing, and hardware purchases to best fit within the environment. •Create and maintain documentation for any Hardware related issues and reference for resolution and Change Management procedures and procurement. •Purchase and Test new hardware for desktop client services as well as field technicians

  • IT Client Support

    • Aug 2006 - Jun 2008

    •Deliver 2nd level support solutions for various IT related issues involving Windows XP, Office XP, Cisco VPN, Blackberry, Palm Devices, JDE, Printers.•1st level support for multiple Oil and Gas Applications including LandRite, Accumap, ArcGIS and Seisware. •Subject Matter Expert (SME) for Blackberry’s; •Troubleshoot Network, Desktop/Laptop/Printer Hardware and Software issues•Imaging, IMAC and deployment projects;•Responsible for administering security measures with password maintenance for a variety of applications and Active Directory support.

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  Hewlett-Packard

  • Senior IT Analyst

    • Aug 2004 - Jul 2006

    •Perform Senior IT support, in addition to my IT analyst responsibilities mentioned below•Handle advanced troubleshooting and software installs •Mentor, train and provide guidance to the front line analyst•Provide IT support for their 12,000+ employees with a multitude of desktop applications such as Microsoft Office and SAP and also Citrix server applications and VPN and network connections. •Responsible for administering security measures with password maintenance for a variety of applications and Active Directory support. •Attend to network issues including servers and network printers.