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Kylie Hassan is a seasoned librarian with 24 years of experience in information management, knowledge management, and records management. She has worked in various roles, including Information Officer, Librarian, and Digital Services Specialist, managing library services, providing research support, and developing training programs. Kylie holds a Master of Information Management and Systems from Monash University and a Bachelor of Applied Science in Library and Information Science from Curtin University of Technology.

Credentials

  • ITIL Foundation Certificate in IT Service Management 2019
    AXELOS Global Best Practice
    Oct, 2019
    - Apr, 2026
  • Australian Library and Information Association (ALIA) - Associate Member
    Australian Library and Information Association

Experience

    • Librarian
      • Oct 2022 - Present
      • Fiona Stanley Hospital

    • Assistant Librarian
      • Jun 2021 - Oct 2022

    • Australia
    • Oil and Gas
    • 700 & Above Employee
    • Digital Services Specialist / Library Manager
      • Nov 2017 - Oct 2020

      Responsible for managing the Woodside Library Service and progressing library improvement projects in the Digital Customer Experience Team.Key responsibilities:- Library management - including recruitment and supervision of Library staff- Financial management – monitor library budget, manage subscriptions, purchase information - Vendor liaison – build and maintain relationships with key library suppliers- Stakeholder management – work with business customers to understand their information requirements and develop solutions that meet their needs

    • Research Analyst / Senior Librarian
      • May 2005 - Oct 2017

      Responsible for answering customer requests for information and small library improvement projects.Key responsibilities:- Log and respond to Library requests using HP Service Manager- Literature searching using online databases such as Science Direct and IHS International Standards- Information purchase using corporate credit card- Sourcing publications via inter-library loan and document delivery suppliers- Small group training presentations to yearly intakes of vacation and graduate students

    • Information Services Team Lead
      • Nov 2002 - Apr 2005

      Responsible for managing the Woodside Library services in both Perth and Karratha, as well as the records and intranet content teams.Key responsibilities:- Recruitment and supervision of Information Services staff- Manage team budget, plan and monitor expenditure- Contract negotiation and online subscription renewals- Performance management and staff development planning

    • Information Officer / Librarian
      • Jun 1996 - Oct 2002

      Responsible for managing Library hard copy and multimedia collections in the information Services Team.Key responsibilities:- Use online catalogue and CD ROM databases to answer reference enquiries- Provide technical assistance to Library patrons in the use of the internet and CD ROMS.- Catalogue and index library resources- Process inter-library loans- Assist with orders processing for new library materials

  • COCKBURN CEMENT LIMITED
    • Perth, Western Australia, Australia
    • Information Officer - Records and Document Control
      • 1992 - 1995
      • Perth, Western Australia, Australia

      Responsible for records management and document control activities in the Engineering Department.Key responsibilities:- Index, classify and file records using appropriate naming conventions- Filing system maintenance - assist with annual records retention and disposal program- Archive inactive physical records and transfer to offsite storage- Cataloguing and classification of engineering trade catalogues and maintenance manuals- Administrative support, including relief reception

Education

  • Curtin University of Technology
    Bachelor of Applied Science (BASc), Library and Information Science
  • Monash University
    Master of Information Management and Systems, Library Studies

Suggested Services

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Industry Focus. “Hospitals and Health Care”

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