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Bio

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Kerri Budnik is a seasoned professional with extensive experience in event planning, leadership, and management. She has worked in various industries, including the fitness and mortgage sectors, and has a strong background in team building, customer service, and strategic planning. With a degree in Organizational Leadership from the University of Oklahoma, Kerri has honed her skills in managing multiple departments, processing payments, and ensuring compliance with regulations.

Experience

  • SpringPoint Technologies
    • Tulsa, Oklahoma, United States
    • Recruiter
      • Oct 2023 - Present
      • Tulsa, Oklahoma, United States

    • Director of Operations
      • Sep 2021 - Oct 2023

      Roldan/ Budnik Group- Region: AL, GA, SC, NC

    • United States
    • Financial Services
    • 700 & Above Employee
    • Manager, Escrow Administration
      • Aug 2018 - Jun 2021

      *Responsible for the daily management and oversite of escrow items related to Hazard/ Flood Insurance, Loss Draft, Escrow Analysis, and Mortgage Insurance.*Coordinated information requests and responses required for audits, exams, or reviews.*Ensured all compliance changes were communicated with team and vendors and processes were updated as required.*Coordinated escrow MSR data for loan transfers.*Managed vendor relationships with Hazard and Flood insurance tracking vendors.

    • Escrow Administration Team Lead
      • Aug 2017 - Aug 2018

      *Ensured all functions of the escrow insurance team were performed timely and accurately through oversite of the team and monitoring of productivity reports and key performance indicators.*Worked with team members to resolve issues, develop ongoing training and provide coaching.*Audited servicing system to confirm loan boarding accuracy and work weekly exception reports.

    • Escrow Administration Specialist
      • Aug 2016 - Aug 2017

      *Responsible for monitoring, reviewing, and processing escrow hazard and flood insurance payments.*Strong focus on policy procurement of insurance documents.*Performed analysis to aid in the management of tax and escrow funds.*Responded to borrower calls, written correspondence, and emails in accordance with investor guidelines.

  • Inceed
    • Tulsa, Oklahoma, United States
    • Medical Billing Specialist
      • Mar 2016 - Jul 2016
      • Tulsa, Oklahoma, United States

  • Volusia County Health Dept
    • Daytona Beach, Florida, United States
    • Fiscal Accountant II
      • Oct 2015 - Jan 2016
      • Daytona Beach, Florida, United States

    • Office Manager
      • Apr 2014 - Apr 2015

      Managed medical office. Responsibilities included staffing, customer care, medical coding, payment processing, and insurance management.

  • Sky Fitness & Wellbeing
    • Bixby, Oklahoma, United States
    • Account Administrator
      • 2009 - 2014
      • Bixby, Oklahoma, United States

      Primary responsibilities included management of all membership accounts including billing and collections. Managed multiple departments with a strong emphasis on customer satisfaction and a focus on process improvements.

    • Member Services Manager
      • 2008 - 2009

      Business analyst and customer service manager for a heath club. Responsible for the management of all member accounts.

  • Aspen Fitness Inc
    • Tulsa Metropolitan Area
    • Operations Manager
      • 2006 - 2008
      • Tulsa Metropolitan Area

  • At The Beach Tanning
    • Tulsa, Oklahoma, United States
    • General Manager
      • 2005 - 2006
      • Tulsa, Oklahoma, United States

    • Operations Manager
      • 1997 - 2005

Education

  • 1999 - 2002
    University of Oklahoma
    Bachelor of Liberal Studies, Organizational Leadership

Suggested Services

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Industry Focus. “Human Resources”

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