Experience

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  Coldwater Creek

  • Second Assistant Manager

    • Jun 2012 - Present

    Responsible for leading the store business while meeting company expectations for selling & service; execute action plans for financial success; store operations utilizing SAP & Tradewinds; coach employees through sales leadership/training/ development via personal example to drive & improve business performance; develop employees in customer service & selling standards, recognize & reward behaviors that reinforce progress, success & promote a team environment; execute merchandising strategies & visual excellence strategies ensuring directives & standards are maintained; demonstrate accountability by accepting responsibility for personal & team results; manage change through communication & positive support of all company initiatives.

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  Bath & Body Works

  • Columbus, Ohio Area

  • Sales Associate, Visual Displays

    • Oct 2008 - Present
    • Columbus, Ohio Area

    Provide a positive experience for the Bath & Body Works customer through product knowledge, sales, customer service based on a friendly environment that engages the customer in the total BBW experience, inventory control, help to manage back room operations and flow of product onto sales floor & under stock, assist with floor moves, displays and merchandising of product in a fast paced & ever changing environment.

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  Cardinal Health

  • Dublin, Ohio

  • Coordinator-Collections Acute

    • Sep 2010 - Jan 2012
    • Dublin, Ohio

    Contact customers in a dedicated portfolio on a regular basis, ensuring a positive, professional experience; collection of customers accounts receivables, monitoring account to maintain a current status of account balance, balance day-to-day processes resolving problem issues with accounts, escalating processes when necessary, work with sales, cash applications, credit department, customer service for a common goal; identify opportunities to improve processes, realizing the importance of cost effectiveness, utilizing SAP & FSP systems.

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  Ashland Distribution

  • Dublin, Ohio

  • Credit Assistant

    • Sep 2000 - Sep 2010
    • Dublin, Ohio

    Obtain a positive experience between existing & future customers with Ashland, working with the Plastics and Environmental Services lines of business; Interact & work with other departments, sales, customer service & customers to collect open balances to ensure the continual supply of materials to meet the customers’ needs, reconciliation of customer accounts, discrepancies, problem solving on a timely basis balancing priorities, accurate follow-up & maintenance of accounts through SAP & GetPaid Financial systems.