Experience

• 

  Supreme Committee for Delivery & Legacy

  • Doha, Qatar

  • Guest Relations Specialist - FIFA World Cup Qatar 2022

    • Aug 2022 - Dec 2022
    • Doha, Qatar

    • Responsible for the office of Secretary General's VIP Guest services including communications for all levels.• Collaborated with various departments such as transport, airport and hotel for guest registration and reservation services• Developed and maintained an efficient system to monitor guest arrivals and departures throughout the tournament• Assisted with the Hayya application process for all guests • Worked with top management officials for maintaining and tracking of ticket and hotel reservation requests. • Maintained and submitted daily reports for SG office

• 

  Primary Health Care Corporation

  • Doha, Qatar

  • E-learning Developer

    • Dec 2021 - Mar 2022
    • Doha, Qatar

    • Created eLearning educational materials following the ADDIE model for content development. This includes planning, research, writing, editing, storyboarding and development. • Collaborated with content experts & Subject matter experts from various departments and across functions to ensure quality and accuracy of all training materials and adherence to deadlines.• Developed and/or procured graphics and content to incorporate into e-learning applications.• Responsible for designing, building, and delivering eLearning across a wide variety of topics.• Created scripts/storyboards when planning for a new online learning module or video.• Collaborate with senior team members to design effective and engaging custom learning experiences with compelling course content• Incorporated brand guidelines and usability best practices.• Analyzed and selected the most appropriate strategy, methodologies, and technologies to maximize the internal communication, learning experience and impact.

• 

  DohaTreats

  • Doha, Qatar

  • Communications & CRM Manager

    • Jun 2019 - Jan 2020
    • Doha, Qatar

    • Developed activity and detail-oriented process maps for all processes including administration, customer relations, sales and marketing, brand strategy, and internal & external communications• Created company policy, guidelines, and daily content for the website and campaigns for social media platforms – Branding, design, strategy, content, scheduling and queries• Engaged with business leaders, department heads and colleagues to generate regular updates, reports through presentations for process demos, documentation, accounts & daily operations • Managed department budgets and negotiated pricing strategy & liaised with infrastructure, applications team, and vendors• Performed UAT to check functionality, usability, security, compatibility, and performance • Optimized SEO using google analytics • Responsible for quality assurance to ensure compliance with brand guidelines

• 

  Qgrabs

  • Doha, Qatar

  • Communications & CRM Specialist

    • May 2018 - May 2019
    • Doha, Qatar

    • Communicated insights, and future plans to cross-functional team members and management• Assisted in conducting research on products to meet agreed-upon requirements • Content management for the digital platform and social media – schedule, strategy, content & queries• Assisted with SEO management• Liaised with vendors & negotiated pricing strategies • Collaborated with design & marketing teams for AD campaigns• Created content with Adobe Photoshop for website and social media

• 

  Self-employed

  • Qatar

  • Freelance Content Management Projects

    • Jul 2017 - Jan 2018
    • Qatar

    Qatar Tourism Authority: Content writing - culture & tourism The Culture Trip: Content writing on art, culture, travel and tourism AllandAbout.com – Content Manager • Developed content strategy and an editorial calendar – Art, culture, food & Fashion, SEO & social media management

• 

  Oryx Publishing & Advertising

  • Qatar

  • Content Writer

    • Sep 2015 - Jun 2017
    • Qatar

    • Content writing for 4 major publications – Qatar Today, Glam, Campus, T Qatar • Interviewed top industry officials on new and engaging topics - news, technology, business, sports, education, art, and culture• Supported in-house events with planning, execution, and social media

• 

  Abode Lifestyle

  • Qatar

  • Editorial Assistant

    • May 2015 - Sep 2015
    • Qatar

    • Feature coordinator for the Food and Beauty section • Content writing, copywriting and proofreading – Travel, Beauty and Society • Organized fashion editorials & photo shoots • Attended press events and managed social media

• 

  Loyola International School

  • Qatar

  • Communications & Admin Manager

    • Feb 2014 - May 2015
    • Qatar

    • Content creation and management for website, magazine and internal communication• Managed the set-up, documentation, filing system, administration and logistics including transportation mapping for students and staff• Organized monthly & quarterly school events • Assisted with recruitment process for internal staff and external vendors • Coordinated with SEC and Civil Defense departments to obtain government licenses and approvals

• 

  Cluburb

  • Hyderabad Area, India

  • Content Writer

    • Oct 2013 - Feb 2014
    • Hyderabad Area, India

    • Content writing and proofreading features – Food, Fashion, Entertainment & Living. • SEO management

• 

  Averroes Business Advisory & Services

  • Qatar

  • Senior Research Analyst

    • Oct 2012 - Jan 2013
    • Qatar

    • Created and developed organization structure for client. • Created job descriptions for various positions as part of the Human resources campaign• Prepared questionnaires and surveys for organizational behavior analysis• Developed bi-weekly reports for business leaders and department heads

• 

  Diplomat Group

  • Qatar

  • QA/QC Deputy Assistant

    • Jun 2012 - Oct 2012
    • Qatar

    • Managed communication between QS, QA HR & Admin departments and subcontractors/suppliers maintaining vendor data bank. • Maintained, tracked, identified and documented QA progress by implementing QA program procedures.

• 

  Deloitte India (Offices of the US)

  • Hyderabad Area, India

  • Research Analyst

    • Apr 2008 - Jan 2011
    • Hyderabad Area, India

    • Identified and resolved ethics & compliance issues • Conducted conflict checks as part of the risk management team for existing and prospective clients. • Communicated daily progress through reports and coordinated special projects as requested. • In-depth research and database management for entity affiliates and securities information. • Assisted with User Acceptance Testing • Training & development of associate analysts and new hires