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Kate Kyungsook Park is a seasoned hospitality professional with a strong background in hotel management, talent management, and HR consulting. She has worked with luxury brands and has expertise in performance management, labor relations, and recruiting. Park holds a PhD in Operations and Services Management from Hanyang University and has a strong educational foundation in business administration, labor law, and hospitality management.

Experience

    • Senior Business Advisor
      • Apr 2024 - Present

    • Founder | Managing Director
      • Feb 2023 - Present

      Luxury services and talents solutions_consultation & education services; global brand hotel opening, services organization structure and culture development, services excellence training, hospitality leadership coaching, talents development, TTT (luxury services coach development) program, L&D materials development and implementation, luxury services SOP development, translations of training materials (E-K).

  • Hilton
    • South Korea
    • Cluster Director of Human Resources - South Korea
      • Aug 2015 - Apr 2022
      • South Korea

  • Conrad Seoul
    • Yeouido, Seoul. Korea
    • Director of Human Resources (since pre-opening period)
      • Dec 2011 - Apr 2022
      • Yeouido, Seoul. Korea

      Since pre-opening period, having the responsibilites for whole areas of Human Resources management; from strategic HR decision making to practical jobs in selection, compensation & benefits, evaluation, training & development, separation and labor relations...and not limited to HR, but also worked for organization culture and development as well as for corporate responsibility.

    • South Korea
    • Hospitality
    • 100 - 200 Employee
    • Director of Human Resources
      • Jan 2008 - Nov 2011

    • Training Manager
      • Feb 2005 - Dec 2007

    • Dean of Training Academy
      • Jan 2006 - Dec 2007
      • South Korea

      Created "Training Academy", University within a Hotel at Grand Hyatt Seoul and worked as a Dean.

  • Park Hyatt Seoul
    • South Korea
    • Support Hotel Opening
      • Feb 2005 - Apr 2005
      • South Korea

  • Grand Hyatt Incheon
    • Youngjong-do, Incheon Korea
    • Training Manager (since pre-opening period)
      • Jun 2003 - Jan 2005
      • Youngjong-do, Incheon Korea

  • Grand Hyatt Seoul
    • Seoul, South Korea
    • Manager - Rooms Division
      • Nov 1994 - May 2003
      • Seoul, South Korea

      Worked in Rooms Division-Housekeeping and Front Office, in which I have pursued the excellence in customer services with a passion about delivering high quality of products and services to the valued customers.

  • Hotel Residence BRISTOL
    • Switzerland (a Territet)
    • FO & F&B Intern
      • Jun 1993 - Dec 1993
      • Switzerland (a Territet)

      Created "Training Academy", University within a Hotel at Grand Hyatt Seoul and worked as a Dean.

Education

  • 2014 - 2017
    Hanyang University
    Doctor of Philosophy - PhD, Operations and Services Management in Business Administration Department
  • 2013 - 2013
    Cornell University
    Human Resources Management Certificate, Human Resources Management and Services
  • 2010 - 2010
    Hankuk University of Foreign Studies
    International Labor Professional Certificate, Labor Law
  • 2004 - 2007
    Yonsei University
    MBA, Business Administration and Management, General
  • 1993 - 1994
    Glion Institute of Higher Education
    Diploma, Hospitality & Tourism Management
  • 1980 - 1984
    Sangmyung University
    Bachelor of Arts (B.A.), French Language and Literature

Suggested Services

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Industry Focus. “Business Consulting and Services”

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