Experience

• 

  Unavailable

  • Accounts Receivable Specialist

    • 2016 - Present

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  Benefit Solutions, Inc Employee Benefits Administration

  • FSA/CDHP Lead

    • Nov 2010 - Nov 2013

    Extensive written and oral Customer Service with first resolution of escalated issues. Resource for employers, brokers and employees for IRS rules and regulations. Analyze and process claims and refunds. Electronic transfer of funds for employer and employee contributions. Employer and employee reporting. Presentation of benefits at employer sponsored benefits fairs in the State of WA.

• 

  Zenith Administrators

  • CDHP/FSA Lead

    • Jun 2005 - Nov 2010

    Plan and coordinate work activities for staff. Resource of regulation to Employers, brokers, employees and staff. Extensive written and oral Customer Service with first resolution of escalated issues. Resource for employers, brokers and employees for IRS rules and regulations. Manage & design resources/tools for the employer and employees to use the system efficiently. Analyze and process claims and refunds. Electronic transfer of funds for employer and employee contributions. Employer and employee reporting. Presentation of benefits at employer sponsored benefits fairs in the State of WA.

  • 3rd Party Claims Review Specialist

    • Sep 2003 - Jun 2005

    Analyze claims to determine if third party liability is involved. Written and oral communications with attorneys, Labor & Industries, employers and members. Issue requests for refunds and process claims and payments. Processed reporting for the Board of Trustees. Back up to Claims and Customer Service Departments.