Bio
Credentials
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Foundations of User Experience (UX) Design
GoogleJul, 2023- Apr, 2026 -
Design Thinking for Innovation
University of Virginia Darden School of BusinessMay, 2021- Apr, 2026 -
Digital Transformation
University of Virginia Darden School of BusinessApr, 2021- Apr, 2026 -
Google Ads Display Certification
Google Digital Academy (Skillshop)Nov, 2020- Apr, 2026 -
Google Ads Search Certification
Google Digital Academy (Skillshop)Aug, 2020- Apr, 2026 -
The Fundamentals of Digital Marketing Certification Exam
Google Digital GarageAug, 2020- Apr, 2026 -
Microsoft Advertising Certified Professional
MicrosoftDec, 2019- Apr, 2026 -
Content Marketing Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Contextual Marketing Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Email Marketing Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Frictionless Sales Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Growth Driven Design Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Hubspot Marketing Software Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Inbound Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Inbound Marketing Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Social Media Certified
HubSpot AcademyDec, 2019- Apr, 2026 -
Google Ads Display Certification
Google Digital Academy (Skillshop)Nov, 2020- Apr, 2026 -
Google Ads Display Certification
Google Digital Academy (Skillshop)Nov, 2020- Apr, 2026 -
Google Ads Search Certification
Google Digital Academy (Skillshop)Aug, 2020- Apr, 2026
Experience
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Burjeel Holdings
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Abu Dhabi, United Arab Emirates
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Marketing Manager
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Sep 2021 - Present
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Abu Dhabi, United Arab Emirates
Led various initiatives to boost customer engagement, streamline operations, and increase revenue. Key achievements include:* Digital Transformation Leadership: Unifying digital customer engagement across all business lines.* Patient Digital Experience: Improving user experience through new websites, patient portal, and mobile app, leading to increased appointment bookings and online health service sales.* Digital Communication: Implementing WhatsApp Conversational API, enhancing customer engagement and experience.* Customer Experience: Boosting online appointment and cash-based service sales through digital channels while using data analytics for providing personalised recommendations.* E-Commerce Platform: Managing product development, prioritizing features, and implementing new features with a cross-functional team.* Digital Technology and Market Research: Implementing digital technology to support new business models and revenue streams, including a hospital-wide intranet portal.* Content Strategy: Developing content for marketing and communication touchpoints, authoring 100+ blogs, and creating 1M+ words of content.* Marketing Initiatives: Driving customer acquisition and revenue growth through A/B testing, analytics, optimization, and customer engagement.* IPO Communications: Managing pre-IPO, IPO, and post-IPO communication and marketing campaigns, ensuring a successful offering.* Global Joint Ventures: Oversaw the go-to-market implementation of strategic partnerships with Leejam in Saudi Arabia* Marketing Strategy: Launching various health clinics, resulting in increased brand awareness and customer engagement.
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NMC Healthcare
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Abu Dhabi, United Arab Emirates
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Deputy Manager Marketing
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Jul 2019 - Aug 2021
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Abu Dhabi, United Arab Emirates
Successfully partnered with hospital units to create and implement a unified marketing plan for the brand's ATL and BTL initiatives. Some of my key accomplishments include:● Digital Media Initiatives: Designed and managed digital media initiatives, such as email marketing, social media, online banner ads, and search engine marketing (SEM), resulting in increased customer engagement and improved conversion rates.● Real-Time Reporting Dashboards: Created dashboards to provide CEOs, CMOs, and senior executives with real-time reporting on market trends and marketing channel performance metrics, such as events, activities, social media, pay-per-click, display advertising, email marketing, and SEO.● Market Research: Conducted market research to identify business opportunities for the company by analysing competitors' strengths and weaknesses, leading to the development of targeted marketing campaigns and improved customer acquisition.● Marketing Strategy: Worked with the VP of Marketing and Communication in building and executing a 3-year marketing strategy and road map for all the hospitals across the group, following the brand's marketing goals, resulting in increased brand recognition and customer acquisition.● Digital Transformation Initiative: Spearheaded a year-long initiative to develop a strategy and execute the plan for the digital transformation of the company's core brands, resulting in improved patient engagement, site ranking, conversion rates, and brand awareness.● Guidebook Development: Developed a guidebook to assist the brand in leveraging innovative digital technologies to increase patient engagement, improve brand awareness, and drive revenue, resulting in increased customer engagement and revenue growth.● Technical Direction: Worked closely with the Head of Corporate Marketing to provide critical insights into the technical direction, prioritising initiatives to improve patient engagement, site ranking, conversion rates, and brand awareness.
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Subhadra Healthcare
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Hyderabad Area, India
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Co-Founder
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Jun 2015 - Feb 2019
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Hyderabad Area, India
Provided strategic guidance to private & government hospital units on various marketing initiatives, such as branding campaigns, company image, and national PR initiatives. Key accomplishments include:● Market Growth and Expansion: Implemented marketing strategies, including plans for growth and expansion, leading to increased customer acquisition and revenue growth.● International Healthcare Consulting Services: Provided strategic direction and execution for international healthcare consulting services, supporting global expansion and product development, resulting in successful entry into new markets.● Global Healthcare Companies: Advised global healthcare companies on strategies for new and existing international markets, including funding and capacity building for new facilities, and business expansion plans in emerging markets.● Digital Marketing Initiatives: Developed and executed digital marketing initiatives, generating over $3.5 million in yearly revenue and increased customer engagement and growth.● Market Analysis and Competitive Intelligence: Conducted market analysis and competitive intelligence for growing healthcare and pharmaceutical businesses, shaping operational strategy to increase market share and profitability while adhering to quality standards.● Pharmaceutical Industrial Policy: Presented recommendations to the Government of Telangana, focusing on investment incentives, industry development, and human resources, resulting in policy changes that supported industry growth.● Healthcare Startups: Advised healthcare startups in India on competitive landscape analysis, market entry strategy, and establishing channel partnerships, leading to successful market entry and increased market share.● Go-to-Market Strategy: Developed go-to-market strategies for healthcare startups in the rapidly-growing Indian market, including competitive landscape analysis, industry demographics, psychographics, and tailored product/service offerings.
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BioGenesis Health Cluster
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Bengaluru Area, India
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Head Of Business Development
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Dec 2013 - Feb 2016
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Bengaluru Area, India
Managed full-scale accounts for clients, including Fortune 500 companies, small businesses, and startups, developing growth plans and leading business development strategy. Key accomplishments include:● Revenue Generation: Supervised revenue-generating initiatives and identified new business opportunities throughout India, leading to increased customer acquisition and revenue growth.● Geriatric Healthcare City: Successfully developed and executed plans to create, construct, and operate the world's first Geriatric Healthcare City, a 150-acre project in Bangalore's suburbs, resulting in improved patient care and revenue growth.● New Business Acquisition: Secured $5 million in new business, expanded into new geographies, and increased the new business pipeline to over $10 million by the fiscal year's final quarter, leading to increased customer acquisition and revenue growth.● Public Health Initiatives: Led business development efforts, obtaining multi-million dollar contracts for public health initiatives and government-funded healthcare programs, resulting in enhanced patient care and revenue growth.
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Robert Gordon University
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United Kingdom
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Research Assistant Intern
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Apr 2012 - Feb 2013
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United Kingdom
Played a crucial role in developing a gel for treating patients with Cystinosis. Some of my key responsibilities include:● Collaborative Research: Teamed up with researchers to create a gel for Cystinosis treatment, contributing to a new treatment option for this rare genetic disorder.● Analytical Instrumentation: Analyzed samples using appropriate instruments, such as LCMS, HPLC, NMR, etc., ensuring accurate and reliable data collection.● Data Analysis: Collected and scrutinized data using scientific data analysis methods, adhering to environmental, health, and safety requirements in all work performed.
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Indian Pharmaceutical Association
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Mumbai Area, India
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Joint-Secretary - Students Forum
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Feb 2009 - Aug 2010
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Mumbai Area, India
Held various leadership positions in school and college, contributing to the growth and development of the industry in India. Key accomplishments include:● Student Forum Leadership: Served as First Joint Secretary of the Indian Pharmaceutical Association Student's Forum, organizing conferences, workshops, and competitions with a budget exceeding $100,000, leading to increased student engagement and awareness of industry best practices.● Strategic Fundraising: Led efforts to create and implement a strategic plan that raised over $50,000 in donations through 15 awareness campaigns across 23 cities in collaboration with companies like Pfizer, Sanofi, Novartis, Eli Lilly & Co., Cipla, AstraZeneca, and GSK, resulting in increased funding for national initiatives and scholarship programs.● Educational Programs: Organized programs educating students and professionals about changing pharmaceutical practices, policies, and procedures
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Education
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2011 - 2012The Robert Gordon University
Master of Science (MSc), Drug Analysis and Toxicology -
2006 - 2010Vinayaka Mission's Research Foundation - University
Bachelor's degree, Pharmacy
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References
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