Experience

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  DHS / FEMA

  • Washington, D.C.

  • Program Delivery Manager

    • Jan 2016 - Present
    • Washington, D.C.

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  Department of Homeland Security / Federal Emergency Management Agency

  • Region IX, Pasadena, CA

  • Federal Emergency Response Official / Public Assistance Reservist

    • Jan 2016 - Present
    • Region IX, Pasadena, CA

    Provide assistance for debris removal, implementation of emergency protective measures and permanent restoration of infrastructure to assist State and local governments, tribal, and certain non-profit organization.

• 

  Candor Loss Consultants

  • Ontario, CA

  • Consultant/ Property Damage Claim's Specialist

    • Jul 2015 - Present
    • Ontario, CA

    A customer service provider who works with the client writing qualify worksheets to include scope of work, damage description, and accurate cost estimates, conducting site inspections, documenting eligible damage, conducting research and analysis as needed, identifying special considerations, and identifying and coordinating require technical specialist.The above services are related to movable and non-movable property, I.e.(interior/exterior finishes and contents/personal & business property). On several occasions I have been retained and testified as an Expert Witness.

• 

  Madsen, Kneppers & Associates, Inc

  • Newport Beach, CA

  • Project Estimator - Consultant

    • Mar 2010 - Dec 2014
    • Newport Beach, CA

    Serviced the client (insurance and legal professionals) with site inspections, evaluation of property damage, prepared cost of repair estimates and reports to clients, insurance restoration and total loss evaluations, expert witness, clerk of the works, emergency service and contractor invoice analysis, physical inventories, photo documentation, and business development.

• 

  Pris Reatoration, Inc.

  • Ontario, CA

  • Director of Operations, VP

    • Sep 2001 - Mar 2010
    • Ontario, CA

    Director of Operations included coordination of daily task and projects, budgeting, marketing, collections, complaints, warehouse, and crews. Additionally, site inspections of fire , water, and mold projects, prepare damage and repair cost estimates, monitor crew, pack-outs, cleaning and restoration of personal property, storage, and move-backs.

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  Kapri Saving Lives

  • Ontario, CA

  • Fire Safety Advisor

    • Jun 2004 - Dec 2009
    • Ontario, CA

    Educate the public on product recalls and potential fire hazards commonly found in the home.

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  Various Companies

  • New York and California

  • Licensed Adjuster/ Property Claims Specialist

    • Dec 1972 - Sep 2001
    • New York and California

    My responsibilities include property damage assessment and evaluation, interview policyholder, insurance contract review, assist the policyholder with preparing their claim, research and verify submitted documentation, recorded statements, negotiate agreed cost of replacement and repairs, prepare Damage and Claim Summary Analysis, and write descriptive and opined reports to client.