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Bio

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Juana Studier is a seasoned customer service professional with experience in leadership, Microsoft Office, and public speaking. She has worked in various roles, including Senior Team Lead, Receptionist Sales, and Server, and has a strong foundation in customer service and communication skills. Juana holds a degree in Criminal Justice and Corrections from St. Clair County Community College and has completed coursework in Office Administration and Medical/Clinical Assistant programs.

Experience

  • Empire Expanding
    • Troy, Michigan, United States
    • Senior Team Lead
      • Mar 2022 - Present
      • Troy, Michigan, United States

  • Herald Wholesale
    • Troy, Michigan, United States
    • Receptionist Sales
      • Sep 2021 - Mar 2022
      • Troy, Michigan, United States

  • Surge North Inc.
    • Troy, Michigan, United States
    • Senior Leader
      • Nov 2019 - Nov 2020
      • Troy, Michigan, United States

  • Empire Expanding
    • Troy, Michigan
    • Senior Leader
      • Apr 2019 - Nov 2019
      • Troy, Michigan

  • Port Huron Golf Club
    • Fort Gratiot, Michigan
    • Server
      • Apr 2012 - Feb 2018
      • Fort Gratiot, Michigan

      Met members needs during daily hours as well as private and social events. Both on site and off.Listened to, understood and clarified guest concerns and issues.Assisted coworkers so that they could accomplish their tasks timely.Ran inventory and placed orders when items were needed.Worked with POS computer systems.Kept record of sales under members individual accounts.Answered telephones; took care of phone orders and/or directed calls to the correct department.Implemented effective operational strategies and built customer and employee loyalty. Previously employed for two more years during, 2004-2006

  • Kelly Services
    • Imlay City, Michigan
    • Work Placement
      • Sep 2008 - May 2010
      • Imlay City, Michigan

      Worked with three different companies during my placement with, Kelly Services.Learned skills in plastics and rubber factories.Independent and team work settings.Inspected, packaged and labeled parts.Set up and operated various machine tools to produce precision parts, maintaining awareness of approximate job completion times.

  • Dr. Smit M.D., P.C.
    • Port Huron, Michigan
    • Front Desk Assistant
      • Aug 2006 - Aug 2008
      • Port Huron, Michigan

      Greeted patients and guests in a private office setting.Answered multi-line phones and directed calls to the proper personnel.Prepared patient files in a scheduled order to be seen by the doctor.Handled patient information and prepared new patient files.Scheduled patient appointments and meetings.Dictated and purged patient files.Collected deposits, fees and payments, processed all financial data and provided receipts and change to customers.Screened and sorted incoming mail, faxes and deliveries, routing to appropriate personnel.Organized files, developed spreadsheets, faxed reports and scanned documents.Cataloged and managed patient records and files for prompt and efficient retrieval.Handled accommodations and travel arrangements for the doctor and provided updated itineraries.Cleaned and organized reception area to maintain company appearance standards.

Education

  • 2014 - 2018
    St. Clair County Community College
    Criminal Justice and Corrections
  • 2012 - 2014
    St. Clair County Community College
    Certified Clerical Assistant, Office Administration
  • 2017 - 2018
    St. Clair County Community College
    Medical/Clinical Assistant
  • Ferris State University
    Associate of Arts and Sciences - AAS, Criminal Justice and Corrections

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Customer Service”

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