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Bio

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Joshua Kilroy is a seasoned military professional with 19 years of experience in administrative support, leadership, and operational planning. He has worked in various roles, including Administrative Specialist, Lead Operator, and Customer Service Representative, and has held leadership positions in the US Navy Reserve and Safeco Insurance. He holds a BSM degree from Indiana Wesleyan University.

Experience

    • Administrative Specialist
      • Jan 2005 - Present

      Supporting a Special Operations Unit with the following;Financial problems ranging from travel claims, entitlements, processing claims into Navy programs (TOPS), researching claims using EDAUpdating security and personnel data on all military and civilian personnel using the DEERS/Rapids systemSupervise and assist in the processing of combat awards for all military personnel Account for all personnel that come through the Philippines that are attached to the Joint Special Operations Task Force - Philippines using Microsoft Database that I assisted in building for our specific needsproofread official letters and correspondence to high ranking officers and civilian personnel

    • Administrative Specialist
      • May 2010 - Jul 2011

      Update administrative files on all sailors in the unitCoordinate the writing of Fitness Reports/Evaluations for all sailors in unitLogged and updated personnel and medical records for each member in my departmentLed junior sailors in training and learning new procedures

    • Lead Operator (Assistant Supervisor
      • May 2007 - Oct 2009

      Set employee schedules, jobs, and rotationsProblem solved production issues (Machine breakdowns and personnel placements)Led 6S workshops to continue to make work area safe and productiveThe acting supervisor when direct supervisor was not thereHelped to draw up Standard Operating Procedures to streamline productionUsed Electronic Inventory System to track and move product and raw materials to meet customer needs

    • Customer Service Representative
      • Jun 2005 - Apr 2007

      Met the needs of the customers by matching the best product and plans with their needsUpdated insurance information to correspond with customers continued changes Researched the most effective way to insure individualsHelped to keep customers with the company by thinking on my feet and utilizing resourcesBecame an insurance specialist able to sell insurance in all but two states

Education

  • 2008 - 2010
    Indiana Wesleyan University
    BSM, Business Management
  • 2008 - 2010
    Indiana Wesleyan University
    BSM, Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Military”

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