Experience

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  E & J Land Services Llc

  • Laborer

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  E & J Land Services LLC

  • Milford Center, Ohio, United States

  • Laborer

    • Aug 2023 - Present
    • Milford Center, Ohio, United States

    Drainage solutions

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  The Scotts Miracle-Gro Company

  • United States
  • Consumer Goods
  • 700 & Above Employee

  • Orders To Cash Analyst

    • Dec 2019 - Present

    - Drive continuous improvement by examining existing processes and technologies.- Work with cross-functional teams on the development of solutions in the areas of order entry, claim resolution, collections, account compliance processes, and B2B call center processes.- Identify, analyze, and work with appropriate parties to resolve system or process issues.- Work together with the Business Development Teams (BDT) supply chain and sales functions, Finance, Brand Management, Supply Planning, and our retail partners to resolve issues and to ensure that account service processes are being executed with responsiveness and accuracy, while supporting the overall goals of the company.- Execute order management processes, from order creation through the life cycle of an order.Audit invoices, orders, and account systems for pricing, terms allowances, and materials to ensure accurate processing throughout the program year.- Collect and publish program-related materials to support our retail partners while driving common processes within the team.- Compose training materials and direct training sessions for existing and new associates.- Participate in and execute special projects in areas such as metric reporting, product and customer questions, audit requests, and Sarbanes-Oxley requirements.

  • Shipping Clerk

    • Nov 2017 - Dec 2019

    • Complete daily transactions in SAP• Create Transfer Orders for the next two work days paperwork• Delegate work to the forklift loaders by adhering to the days schedule• Send emails on any late appointments and schedule future appointments • Check In/Out drivers, verifying paperwork matches with 100% accuracy• Post Goods Issue all loads leaving the plant• Receive in all pallet deliveries • Process paperwork for returned product• Create training documents for on-boarding orientation for new hires• Train new associates on required duties

  • Merchandiser/Counselor

    • May 2016 - Nov 2017

    ● Communicate frequently with store management about gaining extra store space● Construct displays and signage to successfully promote merchandise ● Interact with consumers to address their questions and obtain customer insights about products● Independently develop a daily and customized work list for each store ● Train and direct new merchandisers ● Complete tasks in Trillium database

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  The Home Depot

  • Marysville, Ohio

  • Department Supervisor

    • Oct 2017 - Dec 2017
    • Marysville, Ohio

    ● Train, coach and develop associates in department to ensure customers receive excellent service and can easily find the merchandise they need.● Provide valuable input into merchandising decisions to the Store Management Team and Operations Team.● Strong product knowledge and the ability to lead and develop others.

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  Cabela's

  • Columbus, Ohio

  • Cashier, Switchboard, and In Store Pick-up

    • Aug 2015 - Nov 2016
    • Columbus, Ohio

    ● Use current POS systems to accurately and appropriately complete customer transactions following all policies.● ·Provide a legendary customer experience for every customer and promoting Cabela's programs including, CLUB Membership, Kiosk, VOC, Conversation Round-up and In-Store Pick-up.● Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope.

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  The Ohio State University

  • Marion, Ohio

  • Prairie Land Manager

    • Apr 2015 - Aug 2015
    • Marion, Ohio

    ● Removed non-native plants from the prairie● Maintained the prairie by seed collection from the Ohio State University Marion prairie and at other prairie remnants in the central Ohio area● Planted new generations of native prairie plants into the cleared landscapes● Compiled information on prairie plants and current prairie research to create informational tools for visitors of the OSM prairie

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  Spencer Reseach, Inc

  • Columbus, Ohio

  • Market Research Associate

    • Mar 2010 - Aug 2014
    • Columbus, Ohio

    ● Conducted phone calls to potential candidates in a selected demographic, surveying, and setting up appointments for further tests, if they fit the target customer● Set up workspace for candidates; distribute products, pass out and collect questionnairesRecord data, taken from questionnaires, into a database to later be analyzed