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Jonathan Ayers profile image

Jonathan Ayers

Manager at O'Reilly Auto Parts
Intro Book
Jonathan Ayers is a seasoned IT professional with 6+ years of experience in management, troubleshooting, and customer service, holding various roles in computer repair, networking, and security.
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Location
Marysville, Michigan, United States, US
Skills
  • Troubleshooting
  • Security
  • Networking
  • Access
  • Help Desk Support
  • Show all
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Bio

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I am Jonathan Ayers, based in Marysville, Michigan. With a strong background in troubleshooting, security, and networking, I have accumulated over seven years of experience in various technical roles. Currently, I serve as a Parts Specialist at O'Reilly Auto Parts, where I have honed my customer service and inventory management skills. Previously, I worked as a Customer Account Advisor at Aaron's, Inc. and as a Consultation Agent with Geek Squad. I also have experience as a Technical Support Specialist for the City of Corinth, where I managed network infrastructure and resolved technical issues. I hold a degree in Computer Science from North Central Texas College and have completed additional training at Techskills. I am proficient in Microsoft Office and am dedicated to providing exceptional help desk support.

Credentials

  • Microsoft Certified Professional
    Microsoft
    Jun, 2009
    - Apr, 2026
  • A+
    CompTIA
    Mar, 2009
    - Apr, 2026

Experience

  • O'Reilly Auto Parts
    • Clinton Township, Michigan, United States
    • Manager
      • May 2018 - Present
      • Clinton Township, Michigan, United States

  • Aaron's, Inc
    • Denton, Tx
    • Customer Account Advisor
      • Feb 2014 - Feb 2018
      • Denton, Tx

  • Geek Squad
    • Lewisville, TX
    • Consultation Agent
      • Oct 2013 - Feb 2014
      • Lewisville, TX

  • City of Corinth
    • United States
    • Government Administration
    • 1 - 100 Employee
    • TS Specialist
      • Apr 2011 - Sep 2013

      Maintains city's computer network infrastructure including data communications, access, email, system backup, security administration and website; resolves problems within scope of authority and exercises independent judgment withing Department policy guidelinesEvaluates and analyze network issues and recommends and implements solutions; performs network trouble-shooting to diagnose and resolve system problems

    • IS Help Desk
      • Jun 2009 - Apr 2011

      basic computer maintenance, preventive maintance, and trouble shooting

Education

  • 2012 - 2015
    North Central Texas College
    Computer Science
  • 2010 - 2012
    Techskills

Suggested Services

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Industry Focus. “Computer Networking”

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