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Bio

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John McConnell is a seasoned sales and finance professional with extensive experience in managing customer relationships, developing new accounts, and providing training and assistance to employees. He has worked in various industries, including insurance, finance, and construction, and has a strong background in leadership, negotiation, and credit management.

Experience

  • Steve Paige - State Farm Insurance Agent
    • Sandy Springs, Georgia, United States
    • State Farm Sales Representative
      • Aug 2022 - Sep 2023
      • Sandy Springs, Georgia, United States

      -Establish customer relationships and follow up with customers, as needed. -Use a customer-focused, needs-based review process to educate customers about insurance options.-Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.-Help customers understand insurance in term they are familiar with using examples.-Cultivate larger sales through consultative methods and presentations.

    • Senior Area Manager
      • Jan 2022 - Jun 2022
      • Marietta, GA

      Meet with business owners and discuss the position they are in and where they are wanting to be. Go over the process that led to where they are and set the expectation of what could be. Present the SMS process and give background to establish credibility. Walk the customer through every phase and maintain the expectation.

  • Empire Today
    • Greater Atlanta Area
    • Commercial Account Manager
      • May 2019 - Jan 2022
      • Greater Atlanta Area

      Manage the relationships of current accounts and develop new accounts. Follow leads that call in to meet and understand the flooring needs, Matching the correct products and helping the customer to understand how this best meets the needs and selling the quality of install and warranty. Enter orders correctly and follow through credit and and shipping to setting up install with customer. Follow up after for satisfaction and after-action improvement. Extensive knowledge of all flooring types and installation. Understanding of the area to install and knowing what will be required to address issues and avoid change-order charges. Finally note all activity in Sales Force in a way that anyone could pick up where I left off.

  • Capital Remodeling, Inc.
    • Greater Atlanta Area
    • Sales Manager
      • May 2018 - May 2019
      • Greater Atlanta Area

      Residential sales of replacement windows. Product presentation, gaining trust and negotiating a win win solution to improve homes.

  • Castleworks Remodeling
    • Greater Atlanta Area
    • Contruction Contractor
      • Jun 2017 - May 2018
      • Greater Atlanta Area

      Remodeled Kitchens, bathrooms, basements, office space, living rooms, and built carports. Worked with concrete, drywall, framing, gas lines, water lines, electrical, lighting, drain lines, HVAC units, insulation, flooring and finish work. Maintained communication with clients to insure satisfaction of work in progress as well as completion.

    • Relationship Manager
      • Apr 2015 - Apr 2017
      • Roswell, Georgia

      Manage approximately 90 dealer relationships through rapport and partnerships. Grow dealer partnerships with strong segmentation strategies with proven results. Effectively responds to dealer questions and issues immediately and finds answers to satisfaction.Strong team leadership and unassailability, with impact beyond one's own team.Very proficient at leveraging relationships with finance and sales managers up to and including the dealer principal. Is a recognized and trusted dealer partner who effectively holds the dealer accountable for their commitments.An expert on the competition in one's market, can articulate relative strengths and weaknesses.

    • Sr. Credit Manager
      • Feb 2013 - Feb 2015
      • Duluth, GA

      -Authorized to approve credit by analyzing customer credit data history to determine degree of risk involved-Developed and continued to maintain productive auto dealer relationships with over 300 dealers-Captured auto finance contracts while negotiating contract terms to meet profitability criteria for pricing and performance-Spearheaded team leadership by consistently surpassing monthly quota and goals (100-120% of goal monthly)-Managed all back office operations including ensuring proper documentation on deals, conducting dealer calls with Dealer Sales Manager (DSM), working with all other departments to maximize efficiency within the office-Provided training and assistance for new employees to ensure compliance with applicable policies and procedures

    • Sales Officer
      • Mar 2009 - Oct 2012

      Direct auto finance

    • Assistant Vice President Underwriter
      • Aug 2005 - Dec 2008

      • Purchase $1 million each month of auto loan contracts to build and manage a portfolio of $16 million.

    • Credit Manager
      • Jan 2004 - Jan 2005

      • Underwriting of auto credit, dealer relationship development and funding of loans.

    • District Sales Manager
      • 1999 - 2002

    • Account Executive
      • 1996 - 1999

    • Aviation Crew Chief
      • 1986 - 1996

    • Collector
      • 1909 - 1920

Education

  • 1997 - 1999
    Shorter University
    Bachelor of Science, Business Management
  • Fishburne

Suggested Services

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Industry Focus. “Insurance”

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