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Bio

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John Lehn is a seasoned professional with 22+ years of experience in project management, marketing, and customer service. He has held various leadership roles in call centers, corporate training, and retail sales. John has a Bachelor's degree in Criminal Justice from California State University-Sacramento.

Experience

  • Associated Press
    • Spokane, Washington Area
    • Editorial Assistant
      • Aug 2005 - Present
      • Spokane, Washington Area

      Team Lead Supervisor in call center gathering nationwide high school and college sports scores as well as statewide and nationwide election results for publication. Relationship management working closely with SID's and High School Athletic Associations. Comprehensive database management for annual schedules.

    • Project Manager
      • Aug 1988 - Dec 2004

      Provided marketing and technical sales support for the design and installation of complex voice and data networks for Fortune 500 companies. Effectively managed multiple on-going projects for large call centers. Coordinated teams from various internal and external workgroups to ensure deadlines, quality standards, and client expectations were met.

    • HR Recruiting Staff Manager
      • Jan 1986 - Aug 1988

      Designed, coordinatead and implemented recruiting activities for 9 Northern California Universities. Conducted interviews, evaluated and presented qualified candidates to hiring managers for selection in sales, sales management and technical positions.

    • Region Staff Manager
      • Apr 1984 - Jan 1986

      Corporate trainer for sales and product training for approximately 1500 employees in 11 Western states. Managed the region sales incentive program, merchandising and advertising campaigns for retail stores.

    • Retail Sales Manager, Consumer Products
      • Feb 1982 - Apr 1984

      Managed day to day retail sales and service operations. Staff management, sales & product training, inventory management, goal setting and monitoring to achieve monthly revenue goals. Increased annual revenues 17% during this 2 year assignment.

Education

  • 1971 - 1976
    California State University-Sacramento
    Bachelors, Criminal Justice

Suggested Services

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Industry Focus. “Retail”

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