Experience

• 

  U.S. Army Reserve

  • Armed Forces
  • 700 & Above Employee

  • Special Operation Maintenance

    • 2021 - 2023

    Asset Management, Tracking and Reporting Brigade Level

  • Observer, Controller, and Trainer

    • 2015 - 2021

    • Supervised Training Ranges and Live Fire Exercises. Prepared units before deployment to war zones.• Educated soldiers in a classroom environment about Military Occupational Specialty to prepare for deployment.• Prepare Formal After-Action Reviews to provide feedback on strengths and areas of improvement. • Collaborate with soldiers to improve skillsets where needed.• Unit Prevention Leader, responsible for setting up and maintaining substance-abuse program.• Equal Opportunity Non-Commission Officer

  • Facilities Section Chief/Power Generation Sergeant

    • 2005 - 2015

    • Responsible for managing and training 35-technician team and performing maintenance of 1.5kW to 750kW power-generation equipment, internal combustion engines, and mobile/stationary power plants equipment resulting in significant improvements in productivity.• Determined work procedures, prepared work schedules, and expedited workflow for generator and power plant operations. Assisted team members and supervisor in identifying and resolving problems. Issued written and verbal instructions.• Disassembled, inspected, and maintained Diesel generator operations. Stayed current on electrical and electronic circuity, electrical generation and distribution, and machinery mechanics.• Identified problems, diagnosed causes, and determined corrective actions maintaining standards of quality.• Designed and maintained tactical power grid for various Army Reserve units.

• 

  SiTech Western States

  • Boise, Idaho Area

  • Technical Solutions Communicator Level IV

    • Feb 2008 - Jul 2021
    • Boise, Idaho Area

    • Responsible for bench repair of electronic components associated with all brands of Laser and GPS layout, site preparation, and grade control products generating $12M in annual revenue.• Manages and trains a small Field Technician team in repair and maintenance of grade control system.• Develops, trains, and recommends strategies to enhance Technician team skillsets for both internal and external needs.• Reviews Technicians performance and closed repair orders to ensure customer satisfaction. Acts as a resource for Technicians with difficult and complex repairs.• Communicates with Trimble Navigation Engineers, SITECH, and Caterpillar to coordinate customer work orders and product support plans. Supports SITECH product field service team due to escalations. • Establishes positive supplier relationships resulting in improved communication, increased efficiencies, and reduced costs.• Creates customer accounts and accurate details of shop/field work orders and warranty claims for Technicians.• Installs, maintains, and repairs Trimble Grade Control System 600 & 900 and AccuGrade systems on heavy construction equipment machinery (i.e. Auto-Guide, Beeline, Product Link, Cross Check, Caterpillar). • Installs Computer Aided Earthmoving Systems (CAES) for mining equipment, calibrates Trimble lasers and receivers for construction equipment, and troubleshoots sonic tracers for Trimble and Agco machine control systems agriculture equipment.• Updates software and troubleshoots issues for Trimble Real Time Kinematic (RTK) systems (i.e. base stations).• Promotes a safe work environment by complying with all policies, procedures, and standards. Maintains and controls an accurate and detailed repair parts inventory and an organized safe, and clean work area.• Supervised Aerial Surveys and coordinated with FAA and airports as the Drone Pilot in Command.

• 

  The Walt Disney Company

  • Anaheim, California

  • Overhaul/Maintenance Response/Electromechanical Technician

    • 1990 - 2005
    • Anaheim, California

    • Collaborated with multiple teams to ensure quick and efficient troubleshooting and corrections to ensure customer satisfaction throughout the amusement park.• Responded to a variety of service repair calls including light/heavy equipment, electromechanical/electrical equipment, hydraulic control, and pneumatic control systems. Troubleshooted and rebuilt equipment.• Maintained and repaired computer, Fastpass, ticketing, and clock systems and communication lines.