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John Goss profile image

John Goss

Director of Technology at Opticon USA
Intro Book
Seasoned technology leader with expertise in electronics, automation, and embedded systems.
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Location
Bellevue, Washington, United States, US
Skills
  • Electronics
  • Automation
  • Embedded Systems
  • Product Development
  • Microcontrollers
  • Show all
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Bio

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John Goss is a seasoned technology professional with 25+ years of experience in electronics, automation, and embedded systems. He has led multiple disciplines of management and has expertise in product development, microcontrollers, sensors, integration, firmware, and electrical engineering. John has worked in various roles, including Director of Technology, Technical Support Manager, and Applications Engineer Supervisor.

Credentials

  • Freshdesk product expert certification
    Freshworks
    Feb, 2019
    - Apr, 2026

Experience

  • Opticon USA
    • United States
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Director of Technology
      • Oct 2015 - Present

      LEADERSHIP IN TECHNOLOGY SERVICESResponsibilities: IT • Software Development • Applications Engineering • Technical Support Market Segments: Point of Sale (POS), Logistics, Clinical, Signage and Automation TechnologyAs the Director of Technology, I take on multiple disciplines of management for the Opticon Inc. organization located in Renton Washington. The Director role is acting as a co-general manager for the USA office. Management oversight for the departments of: Information Technology, Engineering & Software Development, Technical Sales (Applications) Engineering, and the Technical Support Group.

    • Technical Support Manager
      • Nov 2013 - Present

      Leading a group of talented and technical problem solvers. Providing application services to our customers. Generating application creation revenue. Also providing continual training and technical documentation.

    • Sr. Technical Sales Engineer
      • Nov 2011 - Nov 2013

      As a Sr. Technical Sales Engineer, I support the Sales team with the technical talk for new and existiing customers. I also solve the technical issues that a customer may have with our product.

  • Microscan Systems Inc.
    • Applications Engineer Supervisor
      • May 2006 - Oct 2011

      I work as an Applications engineer creating solutions for customers who need to utilize vision scanning and laser scanning products for data aquisition. I solve problems & issues with equipment. I also am the Project Manager for all application projects utilizing Salesforce.com. I also supervise the helpdesk team and the applications lab technicians.

  • Maple Systems
    • Applications Engineer & Customer Support
      • May 2004 - Apr 2006

  • CommNet Systems
    • Electronic Engineer
      • Jul 2001 - Mar 2003

      Design & support of electronics - Design of Microcontroller telecom equipment.

  • Arrow Electronics
    • Bellevue, WA
    • FAE
      • Jun 2001 - Jul 2001
      • Bellevue, WA

      Field Application Engineer - Laid off due to economy

  • Digital View Media
    • Springfield, OR
    • Electronic Engineer
      • Jun 1999 - Apr 2001
      • Springfield, OR

  • PSC Scanning, Inc.
    • Eugene, Oregon Area
    • R&D Engineer/Technician, Integration Specialist
      • 1986 - 1998
      • Eugene, Oregon Area

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Industry Focus. “Industrial Automation”

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