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Joel Hudson profile image

Joel Hudson

Real Estate Broker at KW Northwest Keller Williams Realty
Intro Book
Seasoned real estate broker with sales management and leadership expertise.
  • Claim this Profile
Location
Marysville, Washington, United States, US
Skills
  • Customer Service
  • Management
  • Sales
  • Leadership
  • Team Building
  • Show all
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Bio

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Joel Hudson is a seasoned real estate broker with 6+ years of experience in sales management, customer service, and leadership. He has a strong background in project management, public speaking, and team building. Previously, he held various roles in customer service, sales, and management at Electric Mirror, LLC, Apollo Education Group, and other companies. He holds a degree in Pastoral Studies/Counseling from Maranatha Baptist University.

Experience

  • KW Northwest Keller Williams Realty
    • Marysville, WA
    • Real Estate Broker
      • Dec 2017 - Present
      • Marysville, WA

  • Electric Mirror, LLC
    • Everett, WA
    • Sales & Support Supervisor
      • Jan 2012 - Aug 2017
      • Everett, WA

      Developed Customer Service and Customer Support DepartmentDeveloped, Implemented, and Administered Salesforce Service CloudCreated Knowledge base for Sales and ServiceProduct Development Created technical and installation instructions, classes and videosManaged field service techniciansDeveloped and managed returns departmentProject ManagementManaged Customer Relationships - Large AccountsManaged new sales integration of our technology productsSold service level agreements to new and existing technology customersManaged customer experience teamCoached team to exceed KPI’sCreated and conducted customer surveysDeveloped plans to increase NPS (net promoter score)Prepared weekly customer experience summary for CEO

  • Apollo Education Group
    • Phoenix, Arizona Area
    • Enrollment Advisor
      • Aug 2007 - Jul 2009
      • Phoenix, Arizona Area

  • Garlic Jims Famous Gourmet Pzz
    • Everett, WA & Phoenix, AZ
    • Commissary Manager
      • Jan 2006 - Aug 2007
      • Everett, WA & Phoenix, AZ

  • CMG Mortgage Insurance Company
    • Greater Seattle Area
    • Account Executive
      • Jan 2005 - Jan 2006
      • Greater Seattle Area

  • Waste Management
    • Greater Seattle Area
    • Customer Service Supervisor
      • Mar 2003 - Jan 2005
      • Greater Seattle Area

  • Spacelabs Medical Inc
    • Redmond, WA
    • Customer Service Representative
      • Aug 2000 - Dec 2002
      • Redmond, WA

  • Unicomm Wireless
    • Everett, WA
    • Retail Store Manager
      • Nov 1999 - Aug 2000
      • Everett, WA

Education

  • 1994 - 1999
    Maranatha Baptist University
    Pastoral Studies/Counseling

Suggested Services

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Industry Focus. “Real Estate and Property Management”

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