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Joe Wickless profile image

Joe Wickless

Senior Business Consultant at 2HB Incorporated
Intro Book
Expert in Knowledge Management and Process Improvement.
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Location
Halethorpe, Maryland, United States, US
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Bio

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Joe Wickless is a seasoned professional with expertise in Knowledge Management, Process Improvement, and Business Consulting. He has a Master's degree in Engineering Management from the University of Maryland Baltimore County and holds certifications in Lean Six Sigma Black Belt and Certified CMMI SCAMPI Appraiser.

Credentials

  • Lean Six Sigma Black Belt (ICBB)
    Dept of Defense
    Jan, 2015
    - Apr, 2026
  • Certfified CMMI SCAMPI Appraiser
    Software Engineering Institute | Carnegie Mellon University
    Jan, 2001
    - Apr, 2026

Experience

  • 2HB Incorporated
    • Washington DC-Baltimore Area
    • Senior Business Consultant
      • Feb 2019 - Present
      • Washington DC-Baltimore Area

      Supporting a United States Government Intelligence Agency in the area of Knowledge management and Continuous Process Improvement. Working to institutionalize Knowledge Management within enterprises and organizations with a focus on critical business processes and business results. Employing models, methods and best practices of the AmericanProductivity and Quality Council (APQC) as well as other bodies of knowledge such as Capability Maturity Models, Len and Six Sigma.

  • United States Department of Defense
    • Washington DC-Baltimore Area
    • Directorate Lead for Process Management at the National Security Agency
      • Jan 2017 - Sep 2019
      • Washington DC-Baltimore Area

      Worked at the enterprise level with the Engagement and Policy Directorate at the National Security Agency. Created and managed a program for more than 1500 employees to identify critical business processes for analysis an improvement with an integrated set of tools and methods ranging from Lean and Six Sigma to the concepts of organizational process maturity found in the Capability Maturity Model Integration (CMMI).

  • National Security Agency
    • Washington DC-Baltimore Area
    • Technical Director
      • Oct 2015 - Oct 2017
      • Washington DC-Baltimore Area

  • US Goverment
    • Washington DC-Baltimore Area
    • Business Consultant
      • Oct 2012 - Sep 2015
      • Washington DC-Baltimore Area

  • Software Engineering Institute | Carnegie Mellon University
    • Pittsburgh, Pennsylvania, United States
    • Senior Member of the Technical Staff
      • Oct 2005 - Oct 2012
      • Pittsburgh, Pennsylvania, United States

      Worked as a certified SCAMPI Lead Appraiser, leading several appraisals in Intelligence and Civil Agencies both in the US and the UK. Also a certified CMMI-DEV instructor, teaching hundreds of students over this phase of my career. Primary responsibility was as an "embedded" staff member at an Intelligence Agency in the Baltimore-Washington area, consulting, guiding and implementing analyzed and reengineered organizational processes.

Education

  • 2000 - 2014
    University of Maryland Baltimore County
    Master's degree, Engineering Management

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Industry Focus. “Management Consulting”

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