Experience

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  Elliott Investments, LLC.

  • Tulsa, Oklahoma, United States

  • Business Owner

    • Jan 2024 - Present
    • Tulsa, Oklahoma, United States

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  Tulsa Air National Guard

  • Tulsa, Oklahoma, United States

  • F-16 Electrical & Environmental Specialist

    • Jul 2023 - Dec 2023
    • Tulsa, Oklahoma, United States

    Performed and supervised aircraft electrical and environmental functions. Evaluated maintenance activities and interpreted findings to determine corrective actions, ensuring compliance with technical publications and directives. Monitored stock materials ensured adequate levels.KEY COMPETENCIES: ANALYSIS, TROUBLESHOOTING, INSTALLATION, REPAIR, TESTING, BUDGETINGIncreased availability of resources by rebuilding/repairing 9 pieces of aerospace ground equipment (AGE)● Troubleshot and assessed each piece of equipment to determine needs● Ordered parts to bring equipment to optimal operational condition● Installed new parts and performed testing before release to flight line personnelKEY COMPETENCIES: RESEARCH, ANALYSIS, POWERPOINT, PRESENTATIONS, ORGANIZATION, EFFICIENCY, TRAINING & DEVELOPMENTBoosted maintenance efficiency through design of quick reference materials for previous and future inspections● Researched and gathered information regarding maintenance and mechanical troubleshooting● Compiled information into easy-to-use format to streamline training● Prepared PowerPoint presentation for supervisors to demonstrate and relay information

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  Comma Insurance

  • Tulsa, Oklahoma, United States

  • Licensed P&C Insurance Producer

    • May 2021 - May 2023
    • Tulsa, Oklahoma, United States

    KEY COMPETENCIES: CUSTOMER SERVICE, CUSTOMER RETENTION, TRAINING & DEVELOPMENT▪ Quote and bind new P&C business for Oklahoma City, OK. Brokerage▪ Top 5 producer for over 15 months with over 36 agents nationwide▪ Managed my branch office and oversee day to day duties▪ Maintained training for over 15 carriers on regular basis

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  Air National Guard

  • United States
  • Armed Forces
  • 700 & Above Employee

  • Aircraft Production Controller

    • Apr 2017 - Apr 2021

    Administer daily monitoring and updating of aircraft programs including input and retrieval of maintenance statistics using automated data systems, monitoring of mission-capable supply, and correspondence with agencies for coordination of aircraft maintenance. Ensure accurate deviation reporting in compliance with regulations. Collaborate with work center to ensure associate proficiency.KEY COMPETENCIES: RESEARCH, TEAMWORK, KNOWLEDGE DEVELOPMENT, TRAINING & DEVELOPMENTFacilitated team member self-sufficiency through overhaul of Production Controller training materials● Researched and updated information in materials documentation● Assembled materials packages for each associate to improve efficiency● Consulted with each associate to ensure access and understanding of new materialKEY COMPETENCIES: ORGANIZATION, SOURCING, ERGONOMICS, EFFICIENCY, OFFICE DESIGN, PROBLEM SOLVING, INITIATIVE, BUDGETINGReorganized office for ergonomic efficiency● Designed layout of office space using ergonomics● Eliminated redundant furnishings and equipment to reduce clutter● Sourced new, up-to-date items designed for comfort and efficiency

  • F-16 Electrical & Environmental Specialist

    • Aug 2014 - Apr 2017

    Performed and supervised aircraft electrical and environmental functions. Evaluated maintenance activities and interpreted findings to determine corrective actions, ensuring compliance with technical publications and directives. Monitored stock materials ensured adequate levels.KEY COMPETENCIES: ANALYSIS, TROUBLESHOOTING, INSTALLATION, REPAIR, TESTING, BUDGETINGIncreased availability of resources by rebuilding/repairing 9 pieces of aerospace ground equipment (AGE)● Troubleshot and assessed each piece of equipment to determine needs● Ordered parts to bring equipment to optimal operational condition● Installed new parts and performed testing before release to flight line personnelKEY COMPETENCIES: RESEARCH, ANALYSIS, POWERPOINT, PRESENTATIONS, ORGANIZATION, EFFICIENCY, TRAINING & DEVELOPMENTBoosted maintenance efficiency through design of quick reference materials for previous and future inspections● Researched and gathered information regarding maintenance and mechanical troubleshooting● Compiled information into easy-to-use format to streamline training● Prepared PowerPoint presentation for supervisors to demonstrate and relay information

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  Homeworks Unlimited

  • Tulsa, Oklahoma Area

  • Manager/ Owner

    • Jan 2009 - Aug 2014
    • Tulsa, Oklahoma Area

    Managed daily operations, hired sub-contractors, developed marketing plans, consulted with potential clients, and oversaw job sites for successful handyman business.KEY COMPETENCIES: MARKETING, SALES, ORGANIZATION, ADVERTISING, RELATIONSHIP BUILDINGCreated consistent income stream, proactively marketing to fill schedule three weeks in advance at all times● Designed logo and verbiage for advertisements, business cards, decals, letterhead, yard signs, and t-shirts● Outlined marketing plan based on services offered and placed ads● Met with various business owners and managers to begin relationship buildingKEY COMPETENCIES: RELATIONSHIP BUILDING, PROJECT MANAGEMENT, PROPOSALS, BUDGETING, CLIENT SATISFACTIONAchieved 100% customer satisfaction consistently by working with customer through completion of job● Initiated relationship with confident, warm, and professional first impression● Responded to inquiries with comprehensive and accurate proposals● Conducted jobs on time, on budget, and ensured thorough clean up

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  Walmart

  • Broken Arrow, Oklahoma, United States

  • Shift Manager

    • Aug 2012 - Nov 2013
    • Broken Arrow, Oklahoma, United States

    Managed daily operations including financial tracking, inventory control processes, total customer experience, associate scheduling, and staff development.KEY COMPETENCIES: SERVICE, LEADERSHIP, TRAINING AND DEVELOPMENT, MENTORING, TROUBLESHOOTING

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  TrailersPlus, a Division of Interstate Group

  • Tulsa, Oklahoma

  • Sales Manager

    • Oct 2005 - Jan 2009
    • Tulsa, Oklahoma

    Managed daily operations, sales, and service for cargo trailer manufacturer worth over $30M.KEY COMPETENCIES: SALES, COACHING, RESEARCH, MATERIALS COMPILATION, PRESENTATIONS, INITIATIVE, LEADERSHIPAchieved status as #1 salesman for 10 consecutive months by delivering top sales in 8-store district● Researched and prepared to obtain comprehensive knowledge of product and competitors● Assembled information for easy access for preparation of sales presentations● Coached associates to achieve success using information

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  Home Smart Mortgage

  • Olathe, Kansas, United States

  • Loan Officer

    • Mar 2005 - Oct 2005
    • Olathe, Kansas, United States

    Managed my office to obtain and process loans through Home Smart Mortgage. (Omaha, NE.)Met with applicants to fill out loan application and to verify history with credit bureaus.Analyzed potential loan programs from 12 chosen lenders to find best fit for applicants.Collected data from customers such as assets, salaries, debts, employment status, and other information needed for the potential lender.Processed all of my own loans from beginning to end.Attended closings to support customers to the fullest. KEY COMPETENCIES: CUSTOMER SERVICE, CONFIDENTIALITY, ANALYTICAL, TIME MANAGEMENT

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  Mortgage Professionals, inc.

  • Kansas City, Missouri, United States

  • Loan Officer

    • Oct 2003 - Mar 2005
    • Kansas City, Missouri, United States

    Promoted to Assistant Manager at 2nd location in Kansas City after 6 months with company.Assisted and trained new loan officers with the loan process and suggested the most suitable lenders for potential loan approvals.Met with customers to fill out loan applications to verify history with credit bureaus.Analyzed potential loan programs from over 30 lenders to find best fit for applicants.Collected data from customers such as assets, salaries, debts, employment status, and other information needed for the potential lender.Assisted the processing dept. with calls and follow ups to Appraisers, Inspectors, Title Company, etc.Attend closings to support customers to the fullest.Obtained Loan Originators License in Kansas.KEY COMPETENCIES: CUSTOMER SERVICE, CONFIDENTIALITY, ANALYTICAL, TIME MANAGEMENT

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  Ensley Tool

  • Winneconne, Wisconsin, United States

  • Customer Service Coordinator

    • Jun 1995 - Oct 2003
    • Winneconne, Wisconsin, United States

    Managed inside national sales for 200+ accounts for pipe tool technology company worth over $80M. Trained and mentored internal associates for success in sales and customer service.KEY COMPETENCIES: CLIENT RETENTION, FORECASTING, MARKETING, PURCHASING, PRODUCT DEVELOPMENT, CUSTOMER SATISFACTIONMaintained 70% client retention in competitive arena with 30% average● Collaborated on sales forecasting, marketing, purchasing, and product progression● Built solid relationships with customers based and provided education on benefits products and features● Identified needs and resolved issues to ensure thorough customer satisfaction