See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Jaz Jeanne, Cht profile image

Jaz Jeanne, Cht

Learning and Development Manager at Angel Of The Winds Casino Resort
Intro Book
Hospitality expert with 20+ years of experience in hotel management and training.
  • Claim this Profile
Location
Marysville, Washington, United States, US
Skills
  • Hospitality Industry
  • Hospitality Management
  • Hotels
  • Resorts
  • Hospitality
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Jaz Jeanne, CHT, is a seasoned hospitality professional with 20+ years of experience in hotel management, training, and development. She has held senior roles at Noble House Hotels & Resorts, FreemanGroup, Rosewood Hotel Group, and ClubCorp, overseeing operations, training programs, and employee development. She has a strong educational background, holding certifications from Western Governors University and Florida Atlantic University, and has received various industry recognitions, including the Certified Hospitality Trainer (CHT) designation from AHLEI.

Credentials

  • Virtual Presenter Certification
    Master Connections Associates
    Feb, 2021
    - Apr, 2026
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Jan, 2021
    - Apr, 2026
  • Diversity and Inclusion in a Global Enterprise
    LinkedIn
    Oct, 2020
    - Apr, 2026
  • Creating a Culture of Learning
    LinkedIn
    Sep, 2020
    - Apr, 2026
  • Hospitality & Tourism Management Certificate
    Florida Atlantic University
    Sep, 2020
    - Apr, 2026
  • The Six Morning Habits of High Performers
    LinkedIn
    Sep, 2020
    - Apr, 2026
  • Certified Hospitality Trainer (CHT)
    AHLEI - American Hotel & Lodging Educational Institute
    Feb, 2014
    - Apr, 2026
  • Certificate Member
    The Court of Master Sommeliers

Experience

  • Angel Of The Winds Casino Resort
    • Arlington, Washington, United States
    • Learning and Development Manager
      • Oct 2021 - Present
      • Arlington, Washington, United States

  • Noble House Hotels & Resorts
    • Kirkland, Washington, United States
    • Vice President of Great People
      • Sep 2001 - Jun 2020
      • Kirkland, Washington, United States

      As a VP at Noble House Hotels & Resorts, a company with 19 luxury hotels & resorts across the US with revenues over $350 million annually and 3000 associates my primary responsibilities included:-Developing management training programs for employees at all levels including the Board of Directors.-Implementation of orientation programs for all employees including a program to train our H2B & J1 students. -Coordinating and conducting Guest Service seminars to achieve and maintain a “4 Diamond” rating by AAA including training to the Forbes standards.-Wrote programs for our Diversity, PCI and Sexual Harassment training.-Assisted in new hotel openings and developed operational systems for all areas of the hotel.-Helped to improve employee surveys by maintaining a presence in each department.Accomplishments:-Reduced workers compensation renewal by one million dollars over a 3 year period. -Created Jaz U!, an internal university for developing mid-level managers. 61 graduates over a two year period.-Developed a 6 day training system for room attendants.-Produced a new hire orientation video introducing the company's core values.-Coordinated corporate 'Give Back' days to local organizations.

  • FreemanGroup
    • Richardson, Texas, United States
    • Associate Trainer
      • Dec 1997 - Sep 2001
      • Richardson, Texas, United States

      •Wrote Standards of Performance Manuals for all positions in hotels & resorts•Delivered on-the-job training to all positions in the hotels

  • Rosewood Hotel Group
    • Caneel Bay Resort, St. John, United States Virgin Island
    • Director of Restaurant Operations
      • Aug 1996 - Dec 1997
      • Caneel Bay Resort, St. John, United States Virgin Island

  • ClubCorp
    • Seattle, Washington, United States
    • Regional Service Director
      • Mar 1993 - Aug 1996
      • Seattle, Washington, United States

Education

  • 2021 - 2023
    Western Governors University
  • Eastfield College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles