Bio
Credentials
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Lean Six Sigma Foundations
LinkedInNov, 2017- Apr, 2026 -
MAPAQ gestionaire
Ministère de l'Agriculture, des Pêcheries et de l'Alimentation du Québec (MAPAQ)Nov, 2009- Apr, 2026 -
The National Food Safety Training Program
Restaurants Canada (formerly CRFA)May, 2015- Apr, 2026
Experience
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Precise ParkLink
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Montreal, Quebec, Canada
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Director of the Montreal Airport-Precise ParkLink
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Oct 2022 - Present
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Montreal, Quebec, Canada
Full-service parking and mobility organization. Overseeing all Precise Parklink operations a t the Montreal Airport location. With more than 30 years of experience in the Canadian parking operations market, Precise ParkLink has established itself as an industry leader. We provide the latest solutions in parking management and technology to thousands of clients in the healthcare, municipal, commercial, institutional and private sectors. Our standing as a true full service solutions provider is what sets us apart from other parking operators, offering one source for all parking-related needs with a level of management and technical integration that is best-in-class. Our strong foundation in technology Research and Development has made it possible to deliver solutions that evolve beyond parking and into the urban mobility landscape, offering dynamic solutions for all modes of transportation including transit and EV charging stations.
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La Coop Novago
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Outaouais - Lanaudière
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Coordinateur Détail Outaouais - Lanaudière
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Oct 2018 - Oct 2022
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Outaouais - Lanaudière
- superviser 8 magasins (gestionnaires et employees), un commis support detail des activités de secteur detail quincailleries-épiceries-postes essences- voir au perfectionment et formation pour les equips dans les magasins-voir au development des ventes et assurer les magasins assure l'excellence du service client-Verifie et assurer la mise en place et suivi d'activitée de l'amelioration continual sont en place dans les magasins
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Experienced and Dynamic Operations Manager seeking new challenges
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Montreal, Canada Area
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Senior Director of Operations + Directeur Regional
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Mar 2018 - Oct 2018
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Montreal, Canada Area
Highly motivated and self-driven individual with strong customer service, communication skills, proven ability to work successfully with individuals of all ages and backgrounds, able to perform in a fast-paced environment, committed with an exceptional work ethic; able to form long-lasting relationships. Responsible for managing Multi-unit Operations Management, directing Food & Beverage Directors overseeing multiple store operations. Extensive sales, budget development, cost control, and operational management skills with strong organizational skills. Experience managing multimillion-dollar P&L management project planning and development.
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Olympusfood / HiFlyer
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Montreal, Canada Area
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Directeur Regional
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Jun 2013 - Jul 2017
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Montreal, Canada Area
Develop and operate a multi-unit operation, develop strategies and commercial programs, monitor the execution, ensure that the operating standards are in accordance with the policies and procedures of the company, recruit the restaurant management in accordance with the guidelines, maintaining management levels.Develop business plans and strategies both for new business and existing business. Implement operating procedures to ensure effectiveness and continuity of the activities of the restaurants. Initiate L.S.M. (local store marketing) programs to enhance the brand image and awareness as well as generate additional sales.In collaboration with the Directeur General du Canada, Directeur Exécutif de Marche de Québec, Directeur de Marche:• Oversee for Quebec the Guest Service program (G.E.S), analysis weekly results; issue a weekly email, directing the restaurants towards improvements.• Review supplier costs to achieve cost savings, improved quality and service
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Food and Beverage Services
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700 & Above Employee
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Senior Director of Operations
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Jan 2010 - Dec 2012
Develop and Operate a multi-unit branch with diverse concepts and brands in a fast paced dynamic environment. Responsible for over 20 different units , overseeing over 500 unionized employees, over 30 management staff and over 15 office staff encompassing, financial, marketing, and Human Resources. Sales over 40 million
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Assistant Director of Operations & Branch Quality Assurance Team
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Apr 2003 - Jan 2010
Oversee all quality assurance standards and procedures, oversee and implement training and management development, execute director evaluations and reviews, establish and review weekly review labor costs, sales results & objectives with area managers. Ensure that all HR policies are being followed, as well as following contract guidelines for unionized employees. Manage commissary team (purchasing, logistics, warehouse, transportation). Manage in-house maintenance team, as well as external suppliers. Find, review and negotiate new suppliers and contracts. Financial cost analysis, and inventory management
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Multi-Unit Manager / IT property Expert
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Apr 1999 - Mar 2003
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Store Manager / IT Property Expert
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Feb 1997 - Mar 1999
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McDonald's Corporation
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Montreal, Canada Area
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Senior Store Manager
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Mar 1987 - Sep 1996
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Montreal, Canada Area
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Education
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Concordia University
Business Administration and Management, General -
1979 - 1982Dawson College
Social Sciences, certificate -
Dunton High School
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