Experience

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  Bob Moore Chrysler Dodge Jeep Ram

  • Tulsa,

  • Warranty Administrator

    • Sep 2018 - Jun 2023
    • Tulsa,

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  Clifford Power Systems, Inc.

  • Tulsa, Oklahoma Area

  • Cost Estimator

    • Apr 2018 - Aug 2018
    • Tulsa, Oklahoma Area

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  Joe Cooper Ford

  • Tulsa, Oklahoma Area

  • Quicklane and Internal Service Advisor/reconditioning and detail

    • Sep 2015 - Jan 2018
    • Tulsa, Oklahoma Area

    Coordinate the make ready process for New Pdi vehicles, Pre-owned Vehicles, and detail department as well as customer We-owe sublets and also internal sublets to on site and off-site vendors in a time sensitive environment. I work on the main service drive periodically to train new advisors, help when shorthanded, and stay in practice and knowledgeable in customer pay maintenance, repair, and warranty procedures.Other internal tasks include addendums, sublets and purchase orders, posting charges to appropriate units and accounts. I look at total cost of vehicle, take information from technicians and parts department and put together an estimate also stay in communication with Used Car director regarding units costs and prioritize what is needed to get that unit ready to determine whether or not to proceed. During the booking and closing repair orders I verify that all parts are billed properly and help to ensure that all departments are maintaining profitability and accurate inventory.

• 

  Bob Moore Auto Group

  • Tulsa

  • Warranty Administrator - Nissan

    • Oct 2013 - Sep 2015
    • Tulsa

    Book and close repair factory and extended warranty repair orders and maintain compliance with required standards. Properly code and submit claims. Post payments to appropriate accounts, adjust and resubmit any claims that need correction. Research any payment discrepancy. I maintained a 95%-100% monthly claims payment average and a clean aged less than 30 days multiple warranty schedules.

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  Dollar Thrifty Automotive Group

  • Tulsa, Oklahoma Area

  • Warranty Staff Assistant/ Receivables

    • Jul 2012 - Oct 2013
    • Tulsa, Oklahoma Area

    Corporate office warranty department. Code and submit claims for multiple manufacturers as well as post payments and research and correct discrepancies

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  Marc Miller Buick GMC

  • Tulsa, Oklahoma Area

  • Parts & Service Booking/ Cashier /payables/receivables

    • Apr 2008 - Jun 2012
    • Tulsa, Oklahoma Area