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Heike Benkenstein is a seasoned professional with 24 years of experience in various roles, including Energy Analyst, Business Analyst, and Entrepreneur. She holds a PostGrad Diploma in Project Management and a BA in Socio-Informatics from Stellenbosch University. She is proficient in multiple languages, including English and Afrikaans, and has expertise in Business Analytics, Knowledge Management, and Project Management.

Credentials

  • Mathematical Thinking
    Coursera
    Apr, 2023
    - Apr, 2026
  • Coursera Data Science Specialisation Course1
    -

Experience

    • Utilities
    • 700 & Above Employee
    • Energy (Data) Analyst
      • Jan 2012 - Present

      Edgemead Marketing Centre (Cape Town, Western Province) Northern & Western Cape Energy Trading Department• Provincial Settlements Officer for NC & for WC.• Provincial Energy Purchases Analyst.• Provincial Energy Losses Analyst.• Provincial Energy Losses Management Coordinator• Provincial Revenue Recovery Coordinator• Risk & Safety Officer (OSHAS)

    • Modifications Coordinator (Business Analyst)
      • Dec 2009 - Jan 2012

      Tutuka Power Station (Standerton, Mpumalanga)Engineering Department• Modification Coordinator• Technical Plan Coordinator• Documentation Officer • Engineering GAP Analyst• Back2Basics SAP Facilitator

  • PopOn Promotions
    • Cape Town Area, South Africa
    • Freelancing Website / Database / Analytics Services
      • Jan 2015 - Present
      • Cape Town Area, South Africa

      PopOn Promotions (Cape Town, Western Cape)Startup Online SME• Extract Business & User Requirements.• Design Front End.• Create Data References.• Create WordPress eCommerce Site.

  • 1Mall
    • Cape Town Area, South Africa
    • Business Analyst
      • Mar 2015 - Jun 2015
      • Cape Town Area, South Africa

      A non-profit online organisation for the COMPANY & the CUSTOMER!1Mall strives to finally vindicate the small company by creating a fair eMarket economy as well as to empower the customer and user:COMPANIES: 1Mall ensures that every company has a 100% equal & fair opportunity to be found online.- No ad-space buying to be placed on top. Open market competition - Let the product/price/geography/rating speak for itself. - No more SEO nightmares... But Fear Not Non-Techs! We are here to guide and advise you every step of the way - 1Mall is a fair AND friendly community! CUSTOMERS: For you 1Mall was created to help you find the company, product & service you are looking for- the first time- every time- all in one place - & in one click.1Mall provides the customer with a platform that will(1) save time & trouble and (2) live up to the internet potential by producing knowledge instead of information overload (customized filtering and sorting options, no duplication or spamming).1Mall is there to work for the people & is designed by neighbours. Come leave your mark today!

  • ESKOM
    • Cape Town Area, South Africa
    • HR Intern
      • Nov 2008 - Jan 2009
      • Cape Town Area, South Africa

      Koeberg Nuclear Power Station (Cape Town, Western Cape)Human Resource Department• Updating Bursary & Scholoar Selection Programme• Presented researched student recruitment to Power Station Manager.• Obtain Bursar Applicants for the following year.• Compile Performance Appraisal Contracts for Staff in Department.

  • Mystic Boer Pub
    • Cape Town Area, South Africa
    • Head Waitress
      • Jan 2007 - Oct 2008
      • Cape Town Area, South Africa

  • Meerendal Wine Estate
    • Cape Town Area, South Africa
    • Waitress
      • Jun 2005 - Jul 2006
      • Cape Town Area, South Africa

  • Free Range Poultry & Eggs
    • Cape Town Area, South Africa
    • Owner
      • Jun 2002 - Jul 2004
      • Cape Town Area, South Africa

      • Raised 50 Free Range Chickens every 6-8 weeks.• Produced about 50 dosen eggs a month.

Education

  • 2018 - 2019
    USB
    PostGrad Diploma in Project Management (2yr Part Time) Honours Equivalent, Project Management
  • 2005 - 2009
    Stellenbosch University/Universiteit Stellenbosch
    BA Socio-Informatics, Data / Business / Systems Analysis
  • 2000 - 2004
    Durbanville High School
    Secondary Education, Matric

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Industry Focus. “Utilities”

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