Experience

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  Independent arts practice

  • Melbourne, Victoria, Australia

  • Artist & Scribe

    • Jul 2022 - Present
    • Melbourne, Victoria, Australia

    In my arts practice I create botanical ceramic art inspired by the plants I encounter while hiking. The slow acts of walking, observing and making are central to my creative process. I sell my work internationally and share my techniques and inspiration through social media (Instagram: @harlinahteoh).As a scribe, I draw on my government, HR and communication experience to support public sector recruitment, working remotely with clients across Australia.

• 

  State Library Victoria

  • Australia
  • Libraries
  • 300 - 400 Employee

  • Director, Experience

    • Nov 2020 - Jul 2022

    The Experience group (140 staff and 150+ volunteers) connects the community with the Library's collections, services and spaces. As Director and member of the Library executive, my remit included visitor services, library reference services, digital services and content, exhibitions, public programs, fellowships, marketing and communications, membership services, and philanthropy.

  • Director, Project Management Office (acting)

    • Mar 2019 - Nov 2020

    I joined the senior executive team leading a team of project managers and change specialists delivering organisation-wide strategic projects. Key projects included an organisational redesign and 40+ projects in preparation for reopening redeveloped Library spaces.

  • Head of People

    • Oct 2016 - Mar 2019

    Strategic workforce development and operational HR leadership during a period of significant change. Oversaw an employee-led organisational redesign and continuous improvement of HR services - recruitment, learning and development, employee relations, industrial relations, OHS and payroll.

  • Planning Manager, Building Redevelopment

    • Jul 2015 - Oct 2016

    Led operational planning for Vision 2020, the Library’s $88 million building redevelopment. Requirements analysis, staff and public consultation, workforce planning and internal change management.

  • Program Coordination Manager

    • Jan 2014 - Jul 2015

    Senior management role establishing a strategic approach to public programming across multiple teams.

  • Senior Program Manager, Public Libraries

    • Oct 2011 - Jan 2014

    Collaborated with Victoria’s public library services to design and deliver statewide workforce development, community engagement, research and advocacy projects.

  • Senior Project Manager, Community Engagement

    • Nov 2009 - Oct 2011

    Managed Vicnet’s statewide digital inclusion projects and training team.

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  Department of Treasury and Finance, Victoria

  • Melbourne, Australia

  • Senior Online Communications Adviser

    • Oct 2007 - Nov 2009
    • Melbourne, Australia

• 

  University of South Australia

  • Singapore

  • Lecturer, New Media and International Communication

    • Apr 2000 - Jun 2002
    • Singapore

• 

  SilkRoute Ventures (digital agency)

  • Singapore

  • Senior Project Manager

    • Jul 1997 - Sep 2000
    • Singapore

• 

  Times Publishing Limited

  • Singapore

  • Editor

    • Jan 1996 - Jul 1997
    • Singapore

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  Various

  • Australia, Singapore, Japan

  • Earlier roles

    • Jul 1987 - Dec 1995
    • Australia, Singapore, Japan

    My project management, communication and community engagement skills were honed during early roles in language tutoring (Japanese and English), book retail and community arts.