Bio
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Guadalupe Yanez-Arana is a skilled professional with a strong background in customer service and team leadership. She has worked as a barista at Starbucks, where she developed expertise in quality satisfaction, customer connection, and problem-solving.
Guadalupe has also gained experience in the food and beverage industry, working as a lead bartender at The Walt Disney Company, where she managed multiple bars, maintained inventory, and promoted a positive guest experience.
Guadalupe holds a Bachelor of Arts degree in Mass Communication/Media Studies from Arizona State University, where she was also a part of the SCAP program. She also completed an Associate's degree in Communication and Media Studies from Long Beach City College.
Credentials
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IRB – Social and Behavioral Research (Group 2)
CITI ProgramNov, 2023- Apr, 2026
Experience
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Starbucks
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Long Beach, California, United States
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Barista
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Mar 2021 - Present
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Long Beach, California, United States
As a barista I tend to a variety of different situations on a daily basis, some of which include:-Customer Service and Connection-Quality Satisfaction-Being a Team Player and Problem Solver-Food & Beverage Assurance
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Website and Email Marketing intern
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Apr 2024 - Present
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Lead Bartender
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Jan 2019 - Mar 2020
-Worked three bars at one time: wine bar, beer bar, and a full-service bar-Cash management every night-Promoted an enjoyable environment to all guests-Maintained all bars, keeping everything fully stocked-Knowledgeable in inventory (beer and wine sommelier) and parks
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Food Preparer
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Dec 2017 - Jan 2019
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Dishwasher
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Jul 2017 - Dec 2017
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Education
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2021 - 2024Arizona State University
Bachelor of Arts - BA, Mass Communication/Media Studies -
2015 - 2018Long Beach City College
Associate's degree, Communication and Media Studies
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Entertainment and Leisure”
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