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Grace Ryan is a seasoned administrative professional with 10+ years of experience in academic administration, event coordination, and customer service. She has expertise in personnel processes, event planning, and team leadership. Grace holds a Bachelor of Arts degree in International/Global Studies from Indiana University Bloomington.

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Academic Administrative Specialist, School of Science, Technology, Engineering & Mathematics
      • Jul 2022 - Present

    • Program Coordinator, Operations & Events, School of Interdisciplinary Arts & Sciences
      • Jul 2020 - Jul 2022

      • Coordinated Personnel Processes for IAS 75 full time and 40 part time Faculty, including maintaining schedules, communications, tools, and data tracking for all IAS Academic HR processes.• Initiated Workday Business Processes for Faculty hiring and payroll, and ensure process progress.• Coordinated timely communication and action on vital faculty personnel processes with campus and central HR offices, the IAS Dean and Associate Deans, the IAS Personnel Committee and Chairs, Promotion Committees and chairs, external reviewers, and faculty members• Lead process improvement of personnel and operation processes.• Lead operational support of faculty voting, faculty meetings and discussions, and records management for faculty materials.• Served as Staff Lead for faculty search processes in alignment with the IAS Diversity Plan and IAS Faculty Hiring Handbook, including coordinating campus visits and interview schedules for competitive faculty searches.• Facilitated on-boarding, serving as the primary point of contact for newly appointed faculty, including coordinating logistics of their on-campus arrival and connecting them to IAS and campus resources.• Supported Dean and Associate Dean's office, including scheduling assistance, office management support, operations communication, and supporting various Dean(s) initiatives.• Assessed prioritization and needs for Dean priorities, advising and moving forward through communication and scheduling.• Acted as the resident expert on event management, advising IAS faculty and leadership on the resource needs of proposed events as well as the capacity, processes, and partnerships needed to administer event activity.• Developed and implemented the annual IAS event plan, consisting of events of varying scale and complexity annually. This includes providing events-focused communications support, provision of on-site assistance, and support of event plan logistics.

  • University of Washington
    • Seattle, Washington
    • Conference Coordinator
      • Apr 2019 - Jul 2020
      • Seattle, Washington

      • Coordinated approximately 40 conferences per year, ranging from 10-400 guests.• Provided client support services throughout the process (including pre-conference planning, on-site management, and post-conference billing).• Quoted room and board prices, and calculated package rates based on client specifications.• Ensured additional services (laundry services, audio-visual equipment, furniture/equipment rental, recreational activities) were provided.• Conducted campus site visits with clients and prospective clients.• Acted as the primary liaison between conference organizers/guests and the university in communicating with relevant Housing and Food Services units and other campus departments to ensure the successful delivery of conference services.• Led student staff recruitment and interview process to make recommendations to team management on suitable candidates.• Provided training and direction to student assistants, delegated tasks and checked work to ensure accuracy.• Represented Conference Services at monthly Summer Youth Programs Planning meetings.• Understood and helped implement department response to APS 10.13 Protecting Youth at UW Policy, including drafting template language to clients, creating internal resources for compliance, and collaborating with Conference Services peers on how to approach delivery of policy requirements and implementation.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Outreach Coordinator
      • Jul 2015 - Mar 2019

      • Developed and maintained outreach plan to Indiana University students, particularly in the residence halls, to help connect, inform, and inspire them to lead active, healthy lifestyles.• Hired, trained, and supervised majority of Marketing Team staff, totaling 50-60 students over the course of a year. Responsibilities included completing hiring paperwork, working on a flexible student-centered schedule, and conducting staff evaluations. Positions supervised: Marketing Assistant, Recreational Sports Leader (residence hall), and Sneak Peek Leader (orientation program).• Coordinated events to connect students with programming and create excitement for Recreational Sports activities. Involved reserving spaces, directing focus of events, and distributing promotional items appropriately through outreach efforts.• Built strong relationships on campus, including with Residential Programs and Services (RPS) and First Year Experiences (FYE), to successfully collaborate and increase visibility. • Led sessions during organization-wide training for groups between 20-50 employees to develop student staff at all points in their career. • Developed a program for incoming students to attend during New Student Orientation, named Recreational Sports Sneak Peek, to inform them of what they have access to and leave them with a fantastic first exposure to the organization’s programming.• Supervised each night of Sneak Peek programming, including ensuring event logistics ran smoothly, working with organization’s Risk Management on procedures for the event, and connecting with event Sponsors to maintain community partnerships.

    • Sneak Peek Program Assistant
      • Mar 2015 - Jul 2015

      • Contributed to the development of an interactive Sneak Peek event with the goal of providing incoming students a great first experience with Recreational Sports• Detailed and addressed ongoing needs of event to ensure timely and accurate decisions are made• Provided corrective feedback and guidance for leaders throughout the duration of Sneak Peek to develop their relational skills towards participants• Co-developed and led detailed training for employees to introduce them to Recreational Sports, teach them the logistics of the event, and how to conduct themselves during the event• Co-led interview process and gave key insights on hiring decisions of Sneak Peek Leaders to create a strong team

    • Marketing Assistant
      • Aug 2014 - May 2015

      • Promoted campus Recreational Sports programming through tabling events to engage students in leading a healthy and active lifestyle during their undergraduate careers• Managed the fluidity of events to ensure tools such as technology, customer service, correct inventory, and event goals are used successfully to reach students• Brainstormed ideas to constantly improve outreach efforts to effectively market resources to students

    • Sneak Peek Leader
      • Jun 2014 - Aug 2014

      • Led engaging tours during 2014 New Student Orientation for incoming students and their parents to introduce them to Recreational Sports and the programs offered • Maintained enthusiasm and energy during each event to embody a welcoming and knowledgeable atmosphere for students and their parents• Worked the social media station to engage students with Recreational Sports media outlets to ensure future connection with the organization• Led informative presentations to large groups of parents to acquaint them with services available to students• Encouraged students to interact with sponsors for the value they add to the student experience

    • Peer Counselor
      • Aug 2014 - Jul 2015
      • Bloomington, Indiana

      • Connected students and parents during New Student Orientation with unique responses of accurate and key information about study abroad opportunities for increased participation• Held Office Hours to mentor students in selecting a study abroad program and guide them through application process• Promoted Overseas Studies through weekly tabling events and presentations to academic classes on campus during the school year to provide an ever-constant resource for students• Collaborated on multiple program orientation events to prepare students for their term abroad in Dublin, Ireland• Represented my fellow Peer Counselors as part of a team with professional staff in meetings every two weeks to improve communication and address any ongoing aspects of the office

    • Marketing Intern
      • Sep 2013 - Dec 2013
      • Dublin, Ireland

      • Administered feedback sessions with 15-30 new students each week to improve program experience and address questions or concerns of students and agents• Communicated feedback with international agents in relation to students' English courses and accommodations in Dublin to maintain open and informative connections• Updated and condensed agent information in International House database to help maintain and build the company's international networks• Performed practical duties such as retrieving materials for visiting agents and reviewing marketing materials for effectiveness

Education

  • 2011 - 2015
    Indiana University Bloomington
    Bachelor of Arts (BA), International/Global Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

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