Experience

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  DIRECTV

  • Missoula, Montana Area

  • Customer Service Representative

    • Dec 2014 - Jan 2016
    • Missoula, Montana Area

    Answer constant incoming calls in a positive tone and create a great customer experience over the phone.Worked in a team setting reporting back to management trends, ideas, experiences and feedback on the way customers are being affected by our products, customer service, and policies.Walked customers through troubleshooting steps by demonstrating patience and using conversational skills to fill in time during calls.Educated customers on our products, services and explained how it is affecting their bills as well as how certain products could improve their experience.

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  Sears Holdings Corporation

  • Missoula, Montana Area

  • Customer Sales Representative

    • May 2014 - Dec 2014
    • Missoula, Montana Area

    Greet guests in a friendly manner and create a positive experience for their environment.Work with large group of coworkers in a fast paced environment.Check customers out and multi task on computer cash register.Assist customers in finding their needs and encouraging them to purchase inventory.

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  Plaid Pantry

  • Clackamas, Oregon

  • Sales Associate

    • Jul 2013 - Feb 2014
    • Clackamas, Oregon

    Attended to customers and provided friendly customer service in the work place.Stocked supplies, counted inventory, assisted in intake of orders, lifted boxes, and stood for long periods of time.Answered phones and made calls pertaining to stores everyday needs.

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  Vector Marketing

  • Sunnyside, Oregon

  • Brand Ambassador

    • Apr 2013 - Sep 2013
    • Sunnyside, Oregon

    Maintained enthusiasm and positive energy in working with customers.Worked in an office setting to make professional phone calls and set appointmentsDemonstated use of products and encouraged sales in a professional manner.Took record of personal information for the purpose of payments and shipping of products, and reciepts.