Experience

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  Sumner-Bonney Lake School District

  • Bonney Lake High School

  • Campus Safety Officer

    • Aug 2023 - Present
    • Bonney Lake High School

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  Allied Universal

  • Greater Seattle Area

  • Account Manager

    • Sep 2021 - Apr 2022
    • Greater Seattle Area

    Accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response.

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  LOTTE HOTEL SEATTLE

  • United States

  • Security Officer

    • May 2021 - Sep 2021
    • United States

    Patrol, respond, and de-escalate incidents within a 189 room luxury hotel. Respond to emergency medical calls and administer first aid as needed. Conduct routine checks of the Fire Life Safety system and report discrepancies. Initiate contact and issue written notice of trespass as needed to individuals not complying with state law and/or hotel rules. Conduct investigations and complete incident reports in response to calls. Conduct security audits and document daily interactions and incident response. Patrol all areas of the property; secure rooms; assist guests with room access. Conduct daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property.

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  Allied Universal

  • Seattle, Washington, United States

  • Security Site Supervisor

    • Mar 2021 - May 2021
    • Seattle, Washington, United States

    Served as the Rainier Court Security Site Supervisor, I supervised and ensured the residents of over 600 units and property managers four apartment buildings received superior service. I served as a liaison between Property Managers, Operation Managers and security officers. I oversaw a four person team and developed standard of superior service to the customer. I established relationships with residents, property managers, and local law enforcement to better serve the community and act as an advocate for their safety.

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  Northwest Security Services, Inc

  • Seattle, Washington, United States

  • Mobile Patrol Security Specialist III

    • May 2020 - Mar 2021
    • Seattle, Washington, United States

    Secures the premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting .Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; regulating trespassers. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures. Maintains environment by monitoring and setting building and equipment controls. Maintains organization's stability and reputation by complying with legal requirements. Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques. NWSS was bought by Allied Universal in March 2021.

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  MedSpeed

  • Tacoma, Washington

  • Logistics Service Representative

    • Jul 2019 - May 2020
    • Tacoma, Washington

    LSRs are responsible for performing the daily pick-up and delivery of various items with an emphasis on safety and customer service. Essential Duties: • Safely transport lab specimens, medical records, pharmaceuticals, x-rays, hospital supplies, interoffice mail, and related material • Operate a hand-held scanning device to accurately track items through the transportation cycle • Strictly observe operating policies, procedures and service schedules • Demonstrate safe and courteous driving behavior • Present a professional image to clients and the public through appearance and interaction • Conduct pre/post trip vehicle inspections and maintain a clean, neat, and orderly vehicle • Demonstrate teamwork, cooperation, and adaptability with teammates and clients

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  Kemper Development Company

  • Bellevue, Washington

  • Security Officer

    • Feb 2018 - Jun 2019
    • Bellevue, Washington

    Patrol and respond to incidents within a 5.5 million square foot mixed use campus, including three luxury hotels, a large retail shopping center, luxury condominium, and apartment complex. Respond to hotel noise complaints and room evictions and complete accompanying incident reports. Respond the emergency medical calls and administer first aid as needed. Conduct routine checks of the Fire Life Safety system and report discrepancies. Initiate contact and issue written notice of trespass as needed to individuals not complying with state law and/or campus rules. Conduct investigations and complete incident reports in response to calls. Conduct security audits and document daily interactions and incident response. Patrol all areas of the property; secure rooms; assist guests with room access. Conduct daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property.

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  Pierce County Security, Inc.

  • Greater Seattle Area

  • Lead Security Officer

    • Oct 2017 - Feb 2018
    • Greater Seattle Area

    Ensure the facility is provided with high quality security services to protect people and property. Additionally, report safety concerns, security breaches and unusual circumstances both verbally and in writing. Manage shift of three security officers, ensuring proper protocols are maintained.

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  EF English First

  • Shanghai

  • English Language Teacher

    • Jun 2016 - Apr 2017
    • Shanghai

    Teaching children in China aged 3-18. Planning and delivering lessons to children. Using electronic media and EF-developed course-ware to teach English efficiently and effectively. Evaluating student progress and providing ongoing guidance for improvement to both students and their parents. Assigning and evaluating out of class exercises, Participating in social activities with students organized by your school to encourage oral English proficiency.

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  Massage Envy Spa

  • Gaithersburg, MD

  • Licensed Massage Therapist and Licensed Esthetician

    • Sep 2015 - May 2016
    • Gaithersburg, MD

    -Perform customized 60 and 90 minute massages, including Swedish, Deep Tissue, Sports, & Reflexology massage.-Perform Murad Healthy Skin Facials

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  The Grooming Lounge

  • Washington D.C. Metro Area

  • Licensed Massage Therapist

    • Jun 2015 - Sep 2015
    • Washington D.C. Metro Area

    Perform customized 60 and 90 minute massages, including Swedish, Deep Tissue, Sports, & Reflexology massage.

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  Massage Envy Spa

  • United States
  • Wellness and Fitness Services
  • 700 & Above Employee

  • Massage Therapist, L.M.T.

    • Oct 2014 - Jun 2015

    Performed professional quality massage, within scope of practice and license. Followed draping protocols. Assisted in the cleanliness of the clinic. Followed infection prevention, control and cleaning procedures. Used only Massage Envy approved modalities, in accordance with applicable laws. Maintained professional appearance at all times. Maintained client confidentiality at all times. Designed specific sessions based on client's individual needs. Assisted in the sales process by promoting the health and wellness benefits to clients receiving massage therapy on a regular basis. Created an excellent experience for members/guests through friendly and helpful attitude. Generated new clientele through promoting member referral and guest pass programs. Attended all scheduled shifts, is prompt to work and works entire scheduled shift. Completed wellness chart documentation accurately and completely.

  • Wellness Consultant

    • Jul 2014 - Sep 2014

    Provided excellent customer service to members/guests by phone and in person, set appointments, and greeted members/guests upon arrival. Sold memberships to prospective guests and consistently maintained a high closing percentage. Maintained a professional front desk/reception environment.Completed administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.Assisted in maintaining the cleanliness of therapy rooms and common areas. Various duties as assigned by supervisor.

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  Maryland Defense Force

  • Pikesville

  • Mike Company NCO

    • Dec 2013 - Dec 2014
    • Pikesville

    I served as a Mike Company NCO for the Maryland Defense Force. The company provides force protection to the MDDF, and supports the Maryland Military Department in the areas of Physical Security, Vulnerability Analysis, and Anti-terrorism operations.

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  National Gallery of Art

  • Washington, DC

  • Gallery Protection Officer

    • Nov 2012 - Apr 2013
    • Washington, DC

    Enforced and educated guests of NGA policies and regulations.Conducted physical and visual inspections of artwork to ensure works remained in proper condition. Exercised strong customer service and problem solving skills including conflict resolution to serve visitor needs. Safeguarded artwork from theft, vandalism, and/or damage. Protects evidence to ensure scene is not tampered by unauthorized people. Stand posts and patrols designated areas in order to detect and prevent violations. Protecting the property of the United States government and personal property of persons on NGA property; Protecting the civil rights of all individuals while on Navy controlled property; Preserving a peaceful environment requisite to the operation of the medical treatment programs. Enforce laws, rules, regulations, procedures, and operating methods to independently perform routine, recurring kinds of fixed post and patrol assignments, to maintain law and order, preserve the peace, and protect life and civil rights within the jurisdiction of the NGA property.

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  Naval Postgraduate School

  • Monterey, CA

  • Federal Police Officer

    • Feb 2011 - Nov 2012
    • Monterey, CA

    Enforced Uniform Code of Military Justice, California Penal and Vehicle Codes; enforced California Health and Safety Codes; enforce local base regulations. Maintained California driver's license and Emergency Vehicle Operator's license. Respond to service calls, fire, trouble, and intrusion alarms. Qualified and conducted maintenance with 9mm pistol, 12 gauge shotgun, and M16 rifle. Maintained qualifications for use of deadly force and escalation of force. Issued U.S. District Court Violation Notices (DD Form 1805) and Armed Forces Traffic Tickets (DD Form 1408). Conducted initial investigations and informed individuals of rights as suspects, witnesses, and victims. Participated in short-term investigations in cases of damage to property, traffic accidents, theft, narcotic and paraphernalia possession, and assaults. Collected and stored evidence in accordance with Navy Regulations and local SOP. Conducted authorized searches and seizures, and arrests of suspected individuals. Directed traffic during peak ingress hours and during special events. Exercised duties at entry control points ensuring personnel had proper credentials to enter military installation. Monitored the effectiveness of the physical security of the installation and made recommendations for improvements and work requests for delinquencies to the installation security officer. Dispatched other units to respond to alarms and customer service calls. Maintained daily patrol logs, desk journals, and incident complaint reports, and followed departmental standard operating procedures, state and federal statutes. Trained in Chemical, Biological, Radiological response, CPR and first aid, and conducted training sessions with the use of Powerpoint presentations, Microsoft Word, and Microsoft Excel. Utilized US Navy Consolidated Law Enforcement Operations Center database for registration and background investigations.

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  US Navy

  • Monterey, California, United States

  • Military Police Shift Supervisor

    • Apr 2008 - Jan 2011
    • Monterey, California, United States

    Awards: Navy Unit Commendation, Naval Support Activity Monterey PlankownerDuties: Enforced Uniform Code of Military Justice, California Penal and Vehicle Codes; enforced California Health and Safety Codes; enforce local base regulations. Maintained California driver's license and Emergency Vehicle Operator's license. Respond to service calls, fire, trouble, and intrusion alarms. Qualified and conducted maintenance with 9mm pistol and 12 gauge shotgun. Maintained qualifications for use of deadly force and escalation of force. Issued U.S. District Court Violation Notices (DD Form 1805) and Armed Forces Traffic Tickets (DD Form 1408). Conducted initial investigations and informed individuals of rights as suspects, witnesses, and victims. Participated in short-term investigations in cases of damage to property, traffic accidents, theft, narcotic and paraphernalia possession, and assaults. Conducted authorized searches and seizures, and arrests of suspected individuals. Directed traffic during peak ingress hours and during special events (4th of July celebration, Concert on the Lawn, weddings, memorial services, and conferences). Exercised duties at entry control points ensuring personnel had proper credentials to enter military installation. Dispatched other units to respond to alarms and customer service calls. Exercised duties as Officer-In-Charge and drafted daily watch bills for subordinates. Maintained daily patrol logs, desk journals, incident complaint reports, and followed departmental standard operating procedures, state and federal statutes. Trained in Chemical, Biological, Radiological response, CPR and first aid, and conducted training sessions with the use of Powerpoint presentations, Microsoft Word, and Microsoft Excel. Utilized US Navy Consolidated Law Enforcement Operations Center database for registration and background investigations. Served as an command Sexual Assault Prevention and Response Victim Advocate.

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  U.S. Navy

  • High Risk Corrections Shift Supervisor

    • Jan 2007 - Jan 2008

    Awards: Joint Service Achievement Medal and Afghanistan Campaign MedalDuties: Maintain detainee camps standard operating procedures; unarmed self-defense; Detainee Information Management System (DIMS); created and maintained facility access list, Islamic cultural awareness; forced cell extractions (FCE); escort operations; and restraints application. Personnel will be capable of providing safe, humane care and custody of enemy combatants, serve detainee’s meals, monitor detainee’s health and safety and execute detainee operations missions in support of Joint Task Force, Bagram Air Base, Afghanistan. Also served as an command Sexual Assault Prevention and Response Victim Advocate.

  • Military Police Watch Commander

    • Dec 2005 - Jan 2007

    Awards: Letter of Commendation, Sailor of the Quarter, and Overseas Sevice MedalDUTIES: General duty police work in protecting life and property, maintaining good order, preventing crimes, conducting preliminary investigations apprehending and arrest criminals, enforcement of US Military, Federal Laws and Base Ordinances, maintain evidence custody and custody logs and perform related work as required or assigned. Served as an command Sexual Assault Prevention and Response Victim Advocate.

  • Harbor Patrol Coxswain/Embarked Security Team

    • Oct 2004 - Nov 2005

    AWARDS: Global War on Terrorism Service Medal, Global War on Terrorism Expeditionary Medal, and Overseas Service MedalDUTIES: (Harbor) Protecting Naval vessels and personnel on-board, moored to the pier from terrorist attack. (Embarked Security Team) Served as part of a twelve team that was solely responsible for the protection and safe keeping of a Military Sealift Command contracted cargo ship with over 5 million in supplies directly in support of the Global War on Terrorism.

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  US Navy

  • Norfolk, Virginia

  • Personnel Specialist, Receipts Clerk and Education Service Officer

    • Feb 2002 - Aug 2004
    • Norfolk, Virginia

    AWARDS: Navy and Marine Corps Achievement Medal, Junior Sailor of the QuarterDUTIES: Provided personnel with information and counseling related to Navy occupations, opportunities for general education and job training, requirements for promotion, and rights and benefits. Maintain and audit pay and personnel records of military personnel, determine military pay and travel entitlements and deductions. Prepared financial/accounting reports related to individual pay and travel transactions and operate associated accounting systems. Also assist personnel and their families with special problems or personal hardships.