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Bio

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Eric Mccauley is a seasoned food service professional with over 20 years of experience in management, operations, and customer service. He has managed bakeries, restaurants, and food service operations, ensuring high standards of quality, cleanliness, and customer satisfaction. Eric has also owned and operated a clothing and furniture store, demonstrating his entrepreneurial skills. He holds a Bachelor of Arts degree in Geography and Cartography from Wright State University.

Experience

    • Seasonal Associate
      • Apr 2015 - Present
      • Marysville, Ohio

  • Giant Eagle
    • Columbus, Ohio Area
    • Bakery Manager
      • 2013 - 2014
      • Columbus, Ohio Area

      Directly in charge of bakery team of up to 6 members producing $8000-$10000 sales/week. Responsible for making items on site including par-baked, from mix or frozen items, and from scratch items. Maintained daily ordering, safety, associate training, product quality, department cleanliness, and product display and rotation. Also directly responsible for promoting sale items, departmental contests, and inter-departmental promotions.

  • Khristos LLC
    • Marysville,Oh
    • Owner/Operator
      • 2010 - 2012
      • Marysville,Oh

      Owned and operated a clothing and furniture store with my wife specializing in clothing, accessories, and restoring old furniture. Responsibilities included daily operation of the business such as customer service and satisfaction, inventory, product ordering, cash handling, community relations, and cleaning/maintenance. Our business also participated in several community events in Union County such as community and church fundraisers, Marysville Festifair, Union County Fair, and Fairbanks Junior High School Young Entrepreneurs Club.

  • ARAMARK Healthcare
    • Riverside Methodist Hospital
    • Food Service Manager
      • 2010 - 2010
      • Riverside Methodist Hospital

      Oversaw food service operation of two kitchens and bakery for 800+ bed hospital and campus. Direct supervision of staff of 30+ kitchen associates plus monitoring associates in tray line and other food areas. Directly responsible for preparing food and baked goods for catered events on campus ranging in size from a few people to several hundred. Development and implementation of new menus, menu items, and new recipes, along with alternative recipes to follow any special dietary needs. Worked directly with hospital dieticians to ensure acceptable food quality and nutritional value of menus. Maintained daily records and inspection logs to ensure equipment in all areas functioned properly. Made in-room visits to patients to gather feedback of food quality and customer satisfaction and well as deliver special meals and snacks to certain wards/floors. Ensured correct product inventory and ordering. Performance highlights: - Developed new cleaning standards for kitchens and tray line area to ensure sanitation exceeded state standards. - Only member of management staff able to operate Cryovac kettles used to supply homemade soups to four different hospital campuses.

  • Bob Evans
    • Columbus, Ohio Area
    • Assistant General Manager/Food Quality Manager
      • 2005 - 2010
      • Columbus, Ohio Area

      Oversaw direct operation of restaurants, both FOH and BOH, with staffs of 50+ employees. Ensured superior customer satisfaction during entire dine-in or carryout visit. Maintained high standards of food quality through continued monitoring and checking of all food product, both raw and prepared, and followed up with any necessary employee training to ensure this high standard. Responsible for high standards of cleanliness in entire restaurant. Personally charged with and responsible for raising employee awareness of cleanliness standards. Daily responsibilities also included maintaining employee morale, acceptable food and labor costs, good vendor relations, product inventory and ordering, maintaining the company brand, employee scheduling, and learning GM duties (P&L, forecasting, etc). Responsible for conducting employee interviews, hiring, training, reviews, and dismissals. Assigned to several test stores which introduced new menu items or operational standards, had to ensure employees were introduced and trained in new products and procedures, and forward operational feedback to corporate level for review.Performance highlights: - Promoted three times in first six months with company to title of AGM. - Responsible for raising cleanliness standards of three separate stores from failure or near-failure of Steritech inspections to scoring in 90th percentile - Store of the Year award - Helped cater special events, including New Albany Classic and Hope Street Kids Family Night at the Zoo

    • Kitchen Supervisor
      • 1997 - 2005
      • Columbus, Ohio Area

      Oversaw food production and prep during shifts, including delegating line stations, maintaining quality food and cleanliness, setting up/cleaning up grill line at open or close, and helping as a bar back. Other duties included taking inventory, ordering product, using confidential recipes to prepare unique food items, employee scheduling, and general cleaning duties.

Education

  • 1989 - 1995
    Wright State University
    Bachelor of Arts (B.A.), Geography and Cartography
  • 1989 - 1995
    Wright State University
    Bachelor of Arts (B.A.), History

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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