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Emma Kridler is a skilled customer service professional with experience in public services, retail sales, and library operations. She holds a Bachelor's degree in Classical and Ancient Studies from Western Washington University and has worked in various roles, including Library Associate, Library Technician, and Retail Sales Associate.

Experience

    • United States
    • Libraries
    • 300 - 400 Employee
    • Library Associate
      • Jan 2019 - Present

    • Library Technician
      • Jan 2019 - Present

  • Oregon State University
    • Corvallis, Oregon Area
    • Library Technician
      • Feb 2016 - Present
      • Corvallis, Oregon Area

      • Supports the Circulation Desk by answering phones, responding to emails, handling cash transactions, clearing material return chutes, resolving claims of materials returned, and coordinating lost and found• Directs and instructs student employees• Oversees opening the building on weekends, preparing the Circulation area for daily operations, and closing the building on weekdays • Organizes and ensures completion of all circulation billing activities for the OSU Libraries• Resolves errors and rejected records from the patron accounts load• Assists with circulation clerical tasks and other special projects as needed

  • Eddie Bauer
    • Burlington, Washington
    • Retail Sales Associate
      • Oct 2014 - Jan 2016
      • Burlington, Washington

      • Developed and maintained a thorough knowledge of Eddie Bauer merchandise• Connected and built relationships with customers by being curious, asking questions, and engaging in conversation with the customer• Listened to customers' needs and supported them in making good choices for their buying occasion and their lifestyle• Communicated with customers and coworkers with respect and integrity• Assisted in maintaining the store's product presentation and visual objectives to company standards and floor-set direction• Demonstrated and practiced the Eddie Bauer Creed and Guarantee consistently• Maintained awareness and followed Eddie Bauer policy and procedures as they related to loss prevention and safety• Drove towards meeting or exceeding personal and team sales goals and measures

    • United States
    • Libraries
    • 300 - 400 Employee
    • Public Services Assistant II
      • Jun 2014 - Jan 2016

      • Provided assistance to library customers in regards to computer, technical, basic reference, or printing questions• Staffed the circulation desk by assisting patrons with questions, answering phones, checking library materials in and out, and registering customers for library cards• Assisted patrons with self-checkout machines and answered questions in the hold areas• Responded to technical services calls and assisted with problems with the fax machines, public copiers, pay-for-print stations, vending machines, and printers• Supported customers with e-readers, other devices, and electronic media on the library website• Submitted and monitored technical reports for library technology service issues• Provided troubleshooting, diagnosis, and minor repairs to public computers, scanners, and printers as well as configuring and installing hardware and software as needed• Performed other public service and general clerical support tasks as assigned

    • Page
      • Mar 2014 - Jun 2014

      • Receive, record, and return materials using integrated library computer system • Inspect, clean, and mend materials• Perform shelf reading and rearrange materials in proper order • Maintain stack and study areas• Collect, sort, and shelve library materials • Other duties as assigned

  • WWU AS Bookstore
    • Bellingham, Washington Area
    • Shipping and Receiving Student Clerk
      • Dec 2011 - Mar 2014
      • Bellingham, Washington Area

      • Prepare and process incoming and outgoing shipments from freight companies• Unpack, check merchandise, and verify the quality and quantity of items against supporting documents• Receive and price textbooks and merchandise using a computerized inventory management system (Sequoia)• Maintain accurate paperwork and files• Shelf textbooks and merchandise when needed• Assist in physical inventories• Adhere to a safe work environment by following safe work practices• Assist in hiring process for full and part time employees

Education

  • 2010 - 2014
    Western Washington University
    Bachelor's degree, Classical and Ancient Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail and Consumer Goods”

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