Experience

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  King County Department of Natural Resources and Parks

  • Customer Service Specialist II

    • Dec 2023 - Present

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  King County, WA

  • Seattle, Washington, United States

  • Event Coordinator / Customer Service Specialist III

    • May 2023 - Oct 2023
    • Seattle, Washington, United States

    King County Park's mission is to steward, enhance and acquire parks to inspire healthy communities. We seek to cultivate strong relationships with community partners to enhance park amenities for all King County residents to enjoy today and for generations to come. Learn more at www.kingcounty.gov/parks. Event permitting and special use agreements for special events taking place at county parks. Assist with planning, implementation, and production of special events including event partner relationships, event planning meetings, marketing plans, budgets, and event logistics.Ensure all event deliverables are reviewed, submitted, and executed by event partner in a timely manner. Facilitate event planning meetings and provide guidance to Parks staff and/or volunteers involved in event planning and execution.Maintain the event’s timeline, budget, progress, status, and post-event summary.Attend events to oversee activities and ensure fulfillment of contractual obligations.

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  Paeonia Pines

  • Marysville, WA

  • Floral Design Specialist

    • Jun 2017 - Sep 2023
    • Marysville, WA

    In this role, I am a self employed floral design artist specializing in complex event design. My specialty is large scale events and artistic installations using locally grown, seasonal flowers. - Plan, design, manage and execute large scale event design- Maintain inventory of fresh flowers, hard goods, and materials- Manage budgets and business accounting- Staff planning, hiring, and supervision- Marketing, social media and web design- Relationship building with local farms to connect customerswith locally sourced flowers

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  Prudence & Sage

  • Marysville, WA

  • Event Coordinator

    • Jun 2014 - Aug 2019
    • Marysville, WA

    In this role, I acted as project manager for 150+ weddings and events. - Plan, coordinate, facilitate and produce complex events- Create CRM and workflows to track tasks and deadlines- Create detailed event timelines, layouts and setup plans- Execution and supervision of events from start to end- Budget creation and expense tracking- Maintain client and vendor records- Recruit, interview, train, and supervise event staff

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  SNOHOMISH WEDDING GUILD

  • Snohomish County, Washington, United States

  • Board Member

    • Jan 2017 - Dec 2018
    • Snohomish County, Washington, United States

    Snohomish Wedding Guild is a non-profit organization offering networking and relationship building as well as marketing for wedding industry professionals who serve venues in Snohomish, WA.Performed duties as Secretary of the board for 2017Record all meeting minutes and attendance. Send minutes from meeting to all board members prior to the next meeting.Attend to the giving and serving of all notices of the Corporation, including meetings notices and agendas, and shall see that all such documents and actions are duly authorized in accordance with the provisions of the Bylaws.Assist with planning bi-monthly meeting activities and coordinate vendors two meetings in advance.Assist with new member recruitment and Association marketing. Assist with production of the Snohomish Wedding Tour annual marketing event, specifically all avenues of communication to membership and Tour attendees.Maintain a current Member roster with all pertinent contact information and current email address for all members.Write and distribute regular email newsletters and communication to membersPerformed duties of Board President in 2018Preside over all meetings of the Board of Directors and MembersSupervise and conduct all activities and operations of SWGRepresent SWG at all external meetings and eventsResponsible for hiring and overseeing of marketing, bookkeeping, and assistant positionsCreate meeting agendasCreation of annual budgetPre-planning of vendor teams producing bi-monthly membership meetingsCommunicate all pertinent information with the board of directors and receive their consultation and feedbackMonitor duties and deadlines of Board Members and Committees to ensure completion in a timely manner

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  The Fields at Willie Greens Organic Farm

  • Monroe, WA

  • Venue Manager

    • Apr 2013 - Oct 2015
    • Monroe, WA

    Office Manager duties supported the function of the company and farm through tasks like: - Serving as point of contact for customers and businesses- Maintaining office systems, creating systems and procedures where they were missing- Writing correspondence to customers, responding timely to emails and letters- Filing and maintaining all records- Creating databases and tracking tools for a variety of information, including employee records, events, inventory and sales- Maintaining company inventory of office supplies, product packaging, cleaning supplies and farming supplies, ordering replacements with various suppliers as needed to maintain stock - Regular communication and collaboration with various supervisors and management of the company- Creating reports and present to owner and management- Communication and distribution of materials to employeesManage all aspects of the event/wedding venue, including marketing and event coordination.- Manage and delegate all maintenance of the venue space- Manage cleaning and organization of the venue space, facilities and equipment- Manage all event bookings, providing all event requirements to the client- Scheduling tours and client visits- Liaising with vendors and caterers to ensure proper health, safety, laws and venue requirements are met- Promotion and marketing of the venue through blogging, social media, coordinating styled shoots, and wedding and event network website listings- Supervising events on the property and managing a schedule of staff to make sure every event has adequate staff coverage- Create a budget for the year's expenses, both fixed and per event variable. Used expense budget to determine most profitable pricing strategy for event bookings

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  Blush Celebrations

  • Intern - Assistant

    • May 2014 - Nov 2014

    Assist the talented Rebecca, owner of Blush Celebrations, in weddings and events all through the Seattle area. Offering a variety of services from pre-wedding planning to day-of coordination to full wedding planning.

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  Willie Green's Organic Farm

  • Monroe, Wa

  • Office Manager

    • Jun 2013 - Apr 2014
    • Monroe, Wa

    As Office Manager, I support the company’s daily operations by improving and maintaining office systems and procedures, organizing administrative activities that facilitate running the office, and carrying out a range of administrative and HR-related tasks. I serve as the main point of contact for customer service, acting as the receptionist to all guests on the farm. My current project as office manager is to ensure company-wide Labor and Industry and Occupational Safety and Health compliance. This includes creating our Accident Prevention Plan, Hazard Communication Plan, Employee Safety Training, and making changes to policies, buildings and equipment as necessary.I have reduced the labor hours of this position by 40% through process evaluation and improvement.

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  The Espresso Connection, Inc.

  • Marysville, WA

  • Barista

    • Aug 2012 - Jun 2013
    • Marysville, WA

    Provide excellent customer service while crafting espresso beverages quickly. Consistently multitasking in order to provide the best customer service and maintain a clean and well stocked working environment. While working for Espresso Connection I have learned how to quickly make decisions and take action in order to meet the needs of the customer, always placing those needs as the highest priority.

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  Volunteers of America - The Theodora

  • Volunteer and Community Outreach Coordinator (Community Liaison)

    • May 2011 - Jun 2012

    My responsibilities ranged from administrative assistant, event planner, grant writer, volunteer coordinator, caregiver, and even IT. I saw a need for community outreach, volunteer coordination and resident activities programs and took the initiative to use my position to fill the gap, successfully running those programs from donations and volunteer work.

  • Caregiver

    • May 2011 - Feb 2012

    Our boarding home's assisted living cares for 35 mentally ill, physically disabled, and elderly residents through activities of daily living assistance and medication management.

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  Jump Start Coffee Co.

  • Anchorage, AK

  • Barista - Cart Manager

    • Sep 2010 - Apr 2011
    • Anchorage, AK

    - Developed improved coffee crafting, customer service and organization skills. - Developed a new inventory system- Scheduled employee hours- Ordered product when needed