Experience

• 

  Wells Fargo

  • United States

  • Associate Personal Banker

    • Mar 2024 - Present
    • United States

• 

  Cambridge Trust Company

  • Manchester, New Hampshire, United States

  • Vice President

    • Apr 2023 - Sep 2023
    • Manchester, New Hampshire, United States

    Relationship Manager/ Deposit and Treasury Services

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  Bangor Savings Bank

  • Manchester, New Hampshire, United States

  • Vice President, Senior Relationship Manager

    • Mar 2020 - Mar 2023
    • Manchester, New Hampshire, United States

    As a Sr. Relationship Manager, I provide the world's best customer experience by building relationships with business owners to grow and achieve their financial goals. By working closely to understand their cash flow and deposit needs, I am able to recommend lending and bank services to help their business succeed.

• 

  Bank of New Hampshire

  • Manchester, Bedford, Concord, Hillsborough, Antrim & Claremont NH

  • Vice President, Corporate Cash Management & Business Development Officer

    • Jan 2015 - Mar 2020
    • Manchester, Bedford, Concord, Hillsborough, Antrim & Claremont NH

    As the Corporate Cash Management Officer for the Manchester, Bedford, Concord, Hillsborough, Antrim & Claremont NH area, I coordinate & facilitate the sale and delivery of loans, deposits and treasury management services to businesses. Working closely with business owners, enables me to build a strong relationship to fully understand their cash flow needs and make recommendations to help their business succeed.

• 

  Citizens Bank

  • Manchester & Bedford NH.

  • Vice President

    • Dec 2001 - Jan 2015
    • Manchester & Bedford NH.

    I have been in banking for over 25 years. I have held various positions which include managing an IRA department for 10 years, Branch Manager and Business Banking Officer. As a Business Banking Officer, I work with business owners who's revenues range from $1MM to $10MM in assets. By profiling the prospect or customer, I access their business needs and provide them with a recommendation in regards to accounts, lending, payroll services, credit card processing, cash management needs and a variety of other banking products & services. Providing the client with a Dedicated Business Banking Officer, enables the business owner to focus on their business and know that their business banking needs are being met.As a Branch Manager, I developed a team to meet/exceed sales goals, provide outstanding customer service and provided career development & coaching.

• 

  RBS

  • Raymond NH, Portsmouth NH.

  • Vice President-Business Banking Officer

    • 2001 - 2006
    • Raymond NH, Portsmouth NH.

    I began my career with Citizens Bank as a Branch Manager. As a Branch Manager I coached & mentored my team to provide them with best practices and coaching to meet & exceed their sales goals. I worked closely with both external & internal partners to build a referral source and attended a number of networking events to be involved in the community. As a coach, I met regular with my staff both one on one & as a team to provide new techniques, product knowledge, customer feedback & sales goal achievement.

• 

  Bank of America

  • Manchester NH

  • VP/Branch Manager

    • 1999 - 2001
    • Manchester NH

    As a Branch Manager, I coached & mentored my staff to help them meet & exceed not only their sales goals but those of our branch. Working closely with internal & external partners enabled the team to expand their knowledge and learn best practices to help them succeed. I conducted regular coaching sessions & team meetings to build the skill set and confidence of each team member. Customer service was a huge focus and making sure the customers were satisfied & happy was critical to our success.

• 

  BankBoston/BayBank/NFS Savings Bank

  • Manchester NH

  • VP/Branch Manager

    • 1995 - 1999
    • Manchester NH

    Branch Manager - coached & mentored team of bankers & tellers to exceed sales goals, deliver outstanding customer service and career development.