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Edna Gerald
Customer Service Representative at Cigna Government Services
Experienced healthcare professional with expertise in customer service and health insurance.
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Location
Marysville, Washington, United States, US
Skills
- Customer Service
- Healthcare
- Health Insurance
- Teaching
- Home Care
- Show all
Bio
Generated by
Topline AI
Edna Gerald is a seasoned healthcare professional with expertise in customer service, health insurance, and teaching. She has 2 years of experience as a Customer Service Representative at Cigna Government Services, where she effectively resolved customer problems and concerns. Edna holds a Bachelor of Arts degree in Gerontology from Winston-Salem State University.
Experience
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Customer Service Representative
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2009 - 2011
Call center for Medicare Part C and D insurance. Pharmaceutical resource for customers and Pharmacy. Assisted customers and heathcare providers with health sevice coverage and co-payments.Effectively resolved customer problems and concerns. Insurance advocate, referal of customer to local Physicans ensuring customers health needs were met. Provided general information on heathcare packages offered.
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Customer Service Representative
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2009 - 2011
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Education
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2009 - 2011Salem College
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2005 - 2011
Winston-Salem State University
Bachelor of Arts (B.A.), Gerontology
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Health, Wellness and Fitness”
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