Experience

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  Cascade Guardianship Services

  • File Clerk

    • Jun 2023 - Present

    -Reduced the office’s immense filing backlog to current status in less than 6 months and was recognized by the Director for my efforts-Was given the additional responsibility of archiving old documents and designating them as such-Developed a system for search and retrieval of specific documents requested by Guardians and other staff-Found a method for quickly identifying which category a document should be filed under whether it is correspondence, medical, legal, paid bills, banking, or in a client’s main file-Known by staff as being particularly focused on my work

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  Law Office of Jenny Cochrane

  • Kirkland, Washington, United States

  • Intern

    • Mar 2023 - Jun 2024
    • Kirkland, Washington, United States

    -Spear-headed trial prep & statutory research on grounds for deviation from State of Washington standards of child support, worked on multiple weekends & on unscheduled days, & attended court with Lead Attorney for a civil case in Snohomish County-Prepared witnesses for testimony & attended both Immigration Court hearings for a client that was ultimately granted a dismissal-Fixed multiple disconnects in communication between various clients & members of our staff-Personally named in Google review of office as part of "her amazing support staff/paralegals": https://maps.app.goo.gl/US9TNPFHWmhJ7A229-Drafted & researched case law for a cease-&-desist letter regarding elements of defamation for a client as well as a demand letter regarding landlord negligence; for my 1st drafting assignment for the firm, I was commended by senior paralegal for contribution to client's case-Implemented successful solution & was able to secure cooperation of non-English speaking relative of client-Identified referral source that yielded subpar conversion rates through data analysis; my work on this matter helped attorney reach decision to pause these referrals-Came in on weekend to organize the trial exhibits for a client in Canadian court on Monday where the case ultimately settled-Stayed late at office until after midnight to finish & assemble a client's Expedited Request for Reinstatement of Disability Benefits-Stayed late at office past midnight to ensure exhibits & binders were assembled for trial that week-Stayed late at office to print & organize exhibits for a client’s hearing where the client was ultimately granted a dismissal-Consistently stayed beyond allotted hours to gain more experience & finish tasks with priority deadlines-Consistently listened actively to clients’ & potential clients’ stories & identified various issues in communication-Developed daily-update system for interns to communicate work product to attorney & other staff

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  Under Armour

  • Tulalip, Washington, United States

  • Stock Teammate

    • Apr 2023 - Jun 2023
    • Tulalip, Washington, United States

    -Quickly & accurately processed merchandise shipments by category and priority-Consistently identified items that needed to be replenished on the sales floor-Consistently kept the stockroom and the sales floor stocked, clean and organized

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  PACSUN

  • Tulalip, Washington, United States

  • Sales Associate

    • Nov 2022 - Jan 2023
    • Tulalip, Washington, United States

    -Delivered an engaging, positive and authentic customer experience with all customers-Focused on full-price selling while maintaining awareness of product value and promotions-Handled customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues

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  Fred Meyer

  • Marysville, Washington, United States

  • Retail Clerk

    • Apr 2022 - May 2022
    • Marysville, Washington, United States

    -Provided excellent and engaging customer service in compliance with company standards.-Stocked and recovered merchandise in Home Electronics Department.-Executed all visual directives and maintains visual standards set by the company and as directed by the management team

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  Seattle Goodwill Industries

  • Everett, Washington, United States

  • Retail Sales Associate

    • Dec 2018 - Mar 2021
    • Everett, Washington, United States

    -Named as the de-facto go-to associate expert for merchandising, updating, and maintaining the Fashion Focus display-Known as a go-to associate for providing accommodative services to customers in need-Consistently stayed beyond scheduled hours as needed to recover sales floor during closing hours of shift-Proactively acknowledged, greeted and helped customers in any area of the store-Solved customers/donors problems in a timely and courteous manner by answering questions or directing them to a supervisor-Developed a method for quickly merchandising, restocking and providing general floor maintenance where needed

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  Private Client

  • New York City Metropolitan Area

  • Personal Assistant

    • Oct 2020 - Dec 2020
    • New York City Metropolitan Area

    -Made and received miscellaneous phone calls.-Researched and completed various tasks remotely.-Reported back and presented to the client multiple options for handling business.

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  Savers | Value Village

  • Costume Consultant

    • Sep 2018 - Nov 2018

    -Merchandised the Halloween stock-Assisted customers on sales floor-Restocked and recovered sales floor

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  (USTA) United States Tennis Association

  • Greater Seattle Area

  • Assistant Tennis Coach

    • Mar 2015 - Aug 2015
    • Greater Seattle Area

    -Provided instruction to +10 kids per class.-Ensured and maintained a comfortable, safe learning environment.-Set up and broke down equipment.

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  University of Washington

  • Greater Seattle Area

  • Student Assistant

    • Aug 2013 - Jan 2015
    • Greater Seattle Area

    -Sold parking permits for special events.-Directed traffic during peak hours.-Produced and disassembled signage and other equipment for directing traffic.

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  TGA Seattle

  • Seattle, Washington

  • Assistant Tennis Coach

    • Jan 2014 - Jun 2014
    • Seattle, Washington

    -Provided instruction to +25 kids per class.-Ensured and maintained a comfortable, safe learning environment.-Set up and broke down equipment.

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  JCPenney

  • Customer Service Specialist

    • Nov 2012 - Dec 2012

    -Operated cash register.-Assisted customers on the sales floor.-Restocked and recovered the sales floor.